Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Conway

Media,PA

Summary

Operations professional with track record of managing complex tasks and optimizing workflows. Known for fostering strong team collaboration and driving results. Dependable and adaptable, skillful in logistics and resource allocation.

Overview

18
18
years of professional experience

Work History

Fire Support Non-Commissioned Officer

United States Army National Guard
04.2021 - Current
  • Assisted & Advised the Commanding Officer of the East African Response Force on the best use of fire support assets, including artillery, naval gunfire, and close air support in conjunction with infantry operations. In support of the Combined Joint Task Force- Horn of Africa (2024-2025)
  • Led and supervised intelligence activities, including target processing and mission planning closely with U.S. Air Force Special Warfare Joint Terminal Attack Controllers
  • Oversaw and assisted in the instruction of the Call for Fire process of 112 soldiers.
  • Led operational workflows, ensuring compliance with safety standards and optimizing team performance.
  • Developed training materials that improved soldier knowledge and readiness.
  • Streamlined processes by implementing best practices, reducing turnaround times for critical tasks.
  • Mentored junior enlisted Fire Support Specialists, enhancing their skills in operational procedures and promoting a collaborative environment.
  • Facilitated collaboration between the US Army and French artillery improving the fire support process.
  • Managed logistics and supply chain operations to ensure mission-critical resource availability.


Accounts Manager

Medical Legal Reproductions
06.2009 - 07.2024
  • Assisted in processing invoices and maintaining accurate records.
  • Supported team in reconciling customer accounts to ensure accuracy.
  • Learned and utilized accounting software for efficient data entry.
  • Provided customer support regarding billing inquiries and payment issues.
  • Verified discrepancies and resolved clients' billing issues.
  • Reduced outstanding account balances through diligent follow-up on past due invoices.
  • Developed strategic relationships with key clients to enhance customer satisfaction and retention.
  • Collaborated with sales teams to identify new opportunities, driving revenue growth.
  • Boosted client satisfaction by effectively managing accounts and addressing concerns promptly.

0621 Field Radio Operator

United States Marine Corps Reserve
09.2012 - 04.2021
  • Operated as the radio operator for the Base Defensive Operations Center at Bagram Airbase, Afghanistan (2020-2021), assisting as the Joint Fires Observer.
  • Operated and maintained radio communication systems for mission-critical operations.
  • Coordinated field communications to ensure reliable information dissemination among team members.
  • Trained junior Marines on equipment usage and emergency protocols, enhancing team readiness.
  • Implemented troubleshooting procedures to resolve communication failures swiftly and efficiently.
  • Maintained readiness for deployment, conducting regular inspections and testing of communication gear.
  • Supported mission success by providing clear and concise communications during high-pressure situations.
  • Managed a section of 38 Marines, delivered training and maintained deployability of communications packages.

Automotive Technician

Pep Boys Auto Parts & Service
10.2007 - 05.2008
  • Diagnosed and repaired complex automotive systems, ensuring optimal vehicle performance.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Implemented preventive maintenance programs, reducing repair frequency and improving client satisfaction.
  • Conducted thorough inspections to identify potential issues, ensuring safety compliance for all vehicles serviced.

Education

No Degree - Automotive

Universal Technical Institute
Exton, PA
04-2007

High School Diploma -

Penncrest High School
Media, PA
06-2004

Skills

  • Problem-solving

  • Attention to detail

  • Multitasking Abilities

  • Critical thinking

  • Computer skills

  • Calm under pressure

  • Emergency response

  • Innovation and creativity

  • Dependable and responsible

  • Decision-making

  • Problem resolution

  • Reliability

Timeline

Fire Support Non-Commissioned Officer

United States Army National Guard
04.2021 - Current

0621 Field Radio Operator

United States Marine Corps Reserve
09.2012 - 04.2021

Accounts Manager

Medical Legal Reproductions
06.2009 - 07.2024

Automotive Technician

Pep Boys Auto Parts & Service
10.2007 - 05.2008

No Degree - Automotive

Universal Technical Institute

High School Diploma -

Penncrest High School

Similar Profiles

CREATE PROFILE
Jason Conway