Amber Carter

Work History

Denny's

01.2024 - Current

Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Answered customers' questions, recommended items, and recorded order information.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

Kings Dominion Amusement Park

02.2023 - 09.2023

Promoted park-wide initiatives such as seasonal events or promotional offers to guests, contributing to overall park revenue growth.
Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Fostered communication between ride operators and other amusement park personnel to support operations.
Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Inspected and maintained amusement park ride equipment in accordance with safety regulations.
Monitored passengers and ride operations and enforced safety regulations.
Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
Built and established positive relationships with patrons, team members and supervisors.
Demonstrated proper use of safety harnesses and other safety equipment.
Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Streamlined the loading process by directing riders effectively onto their designated seats or platforms swiftly but safely.

Roma's Italian Restaurant

05.2022 - 08.2022

Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Answered customers' questions, recommended items, and recorded order information.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.