Jason Cook
VIRGINIA BEACH,VA
Summary
As President/Managing Member at Atlantic Coast Countertops, LLC, I spearheaded strategic initiatives, enhancing organizational leadership and operational excellence. My adept crisis management and innovative sales strategies significantly improved customer satisfaction and expanded market presence. Skilled in project management and business development, I established robust client relationships, driving repeat business and facilitating company growth.
Overview
17
17
years of professional experience
Work History
President/Managing Member
Atlantic Coast Countertops, LLC
07.2007 - Current
- Hired and managed apprentices to maximize productivity while training on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Supported project management team for optimal performance.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Developed and implemented comprehensive risk management programs to mitigate potential liabilities.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Developed and maintained client relationships, leading to increased customer satisfaction and repeat business.
- Expanded company''s market presence through targeted outreach efforts including social media.
- Primary granite and marble installer for several general contractors, cabinet makers, and restoration companies.
Skills
Organizational Leadership
Strategic Planning
Operational Excellence
Integrity and ethics
Crisis Management
Staff Training
Project Management
Sales and Marketing
Business Development
Operations Oversight
Consulting
Timeline
President/Managing Member
Atlantic Coast Countertops, LLC
07.2007 - Current