Dynamic Territory Manager with a proven track record at Atlantic Plywood Corporation, excelling in customer relationship management and sales expertise. Achieved significant sales growth by cultivating key accounts and implementing targeted strategies. Recognized for exceptional team collaboration and leadership, driving customer satisfaction and loyalty through tailored solutions and effective communication.
Overview
23
23
years of professional experience
Work History
Territory Manager
Atlantic Plywood Corporation
06.2019 - Current
Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Established successful account relationships by building rapport and maintaining consistent communication.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Expanded territory coverage by strategically identifying and targeting high-potential accounts.
Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
Trained and mentored sales representatives in sales techniques and strategies.
Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
Attended trade shows and industry events to promote company products and services.
Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
Researched competitor activity and used findings to develop sales growth strategies.
Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
Worked with vendors and suppliers to support timely delivery of products and services.
Provided insightful feedback on market trends and competitor activities that informed strategic planning decisions at an organizational level.
Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
Managed a diverse portfolio of accounts within the territory, adeptly balancing resource allocation and prioritization to maximize overall business success.
Coordinated trade show participation efforts that led to valuable networking opportunities and increased brand visibility within the industry.
Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
Spearheaded introduction of new products into territory, conducting market research to ensure successful launch and adoption.
Delivered personalized client training sessions on product features and benefits, leading to increased product usage and customer satisfaction.
Enhanced brand visibility in territory through organization of promotional events and participation in industry trade shows, attracting new business leads.
Facilitated cross-functional team collaboration to address complex client needs, coordinating with product development and customer service to deliver comprehensive solutions.
Increased sales volume with implementation of targeted marketing strategies, tailoring product pitches to meet unique needs of diverse customer segments.
Strengthened client loyalty and retention by providing exceptional after-sales support and regular follow-ups to gather feedback and address concerns promptly.
Participated in trade shows and industry events to network and promote products.
Collaborated with marketing to develop territory-specific promotional materials, ensuring messaging resonated with local market nuances.
Analyzed market trends and competitor activities, adapting sales strategies to maintain competitive edge and capitalize on new opportunities.
Expanded territory reach by identifying and securing new clients through strategic networking and relationship building.
Developed and maintained strong relationships with key stakeholders in assigned territory, becoming trusted advisor on product solutions.
Improved product knowledge across team through organization of regular training sessions, resulting in more confident and effective sales presentations.
Conducted comprehensive territory analyses to identify under-served areas and opportunities for expansion, leading to strategic realignment of sales efforts.
Achieved significant sales growth, utilizing detailed customer data analysis to refine sales tactics and better target potential clients.
Addressed and resolved client issues swiftly, maintaining high levels of client satisfaction and minimizing churn.
Built relationships with customers and community to establish long-term business growth.
Managed accounts to retain existing relationships and grow share of business.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Outside Sales Representative
Amerhart Limited
06.2002 - 06.2019
Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Established new accounts through cold calling and personal visits to potential customers.
Exceeded monthly sales targets and quotas consistently.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
Developed and implemented successful sales strategies to increase revenue in assigned territories.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
Built strong client rapport to establish diversified network of connections.
Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Education
No Degree - Business Management
Illinois Central College
East Peoria, IL
Bachelors in Concepts of Hardwood Plywood - Plywood Products
Columbia Forest Products
Chatham, VA
07-2025
Skills
Team collaboration and leadership
Customer relationship management
Multitasking and organization
Sales expertise
Timeline
Territory Manager
Atlantic Plywood Corporation
06.2019 - Current
Outside Sales Representative
Amerhart Limited
06.2002 - 06.2019
No Degree - Business Management
Illinois Central College
Bachelors in Concepts of Hardwood Plywood - Plywood Products