Jason Cortes
Maspeth,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Concierge/Porter
Maxwell Kates Inc.
03.2024 - Current
- Managed resident communications through various channels, maintaining clear and effective information flow.
- Collaborated with maintenance staff to address service requests efficiently, improving response times.
- Coordinated move-ins and move-outs seamlessly, minimizing disruptions to both current and incoming residents.
- Maintained a safe and secure environment by monitoring security systems and reporting suspicious activities.
- Conducted regular property inspections to identify maintenance needs and ensure prompt attention to any issues.
- Managed resident inquiries and concerns with professionalism, resulting in timely resolutions.
Concierge/porter
Kyrous Realty Group.INC/ Choice New York Management
03.2022 - Current
- Oversaw daily operations and handled lobby traffic, ensuring adherence to company standards for service excellence.
- Maintained the front desk's concierge book to provide residents and guests with access to relevant local information.
- Maximized residents' satisfaction by promptly addressing concerns, resolving issues, and reporting them to the supervisor.
- Excellent communication skills, both verbal and written.
- Improved delivery efficiency by optimizing courier routes and streamlining package handling procedures.
Education
High School Diploma -
Grover Cleveland High School
Ridgewood, NY06-2021
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Proactive attitude
- Team player mentality
Timeline
Concierge/Porter
Maxwell Kates Inc.
03.2024 - Current
Concierge/porter
Kyrous Realty Group.INC/ Choice New York Management
03.2022 - Current
High School Diploma -
Grover Cleveland High School