Jason Cox
Stow
Summary
Results-driven Regional Operations Manager with expertise in process improvement, operational analysis, and team leadership. Committed to enhancing efficiency through effective communication and employee training, while ensuring safety compliance across multiple locations.
Overview
23
23
years of professional experience
Work History
Regional Operations Manger
Summit Skilled Solutions
Stow
07.2018 - 11.2025
- Oversaw daily operations across multiple regional locations to ensure optimal performance.
- Developed and implemented standard operating procedures to enhance efficiency.
- Supervised training and development programs to elevate team skills and performance.
- Analyzed operational data to pinpoint areas for process improvement.
- Facilitated cross-departmental communication to streamline workflows.
- Oversaw hiring process for new employees in order to ensure compliance with company standards.
- Developed training programs designed to enhance employee knowledge of operational processes and procedures.
- Supported and planned various effective marketing and sales strategies.
- Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Operations Manager
Summit Skilled Solutions
Stow
05.2015 - 07.2018
- Managed daily operations and workflow to ensure optimal efficiency.
- Supervised staff performance and provided training as needed.
- Implemented process improvements to enhance service delivery standards.
- Coordinated resource allocation and scheduling for project completion.
- Facilitated communication between departments to streamline operations.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Built strong operational teams to meet process and production demands.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Measured and reviewed performance via KPIs and metrics.
- Mitigated business risks by working closely with staff members and assessing performance.
Senior Business Development Manager
Summit Skilled Solutions
Stow
02.2013 - 05.2015
- Developed strategic partnerships to enhance service offerings and market reach.
- Led market research initiatives to identify growth opportunities and industry trends.
- Collaborated with cross-functional teams to align business strategies with client needs.
- Managed client relationships, ensuring satisfaction and long-term engagement.
- Mentored junior team members on best practices in business development processes.
- Implemented CRM systems to track leads, manage accounts, and generate reports.
- Recruited, trained, mentored, and managed a team of Business Development Representatives.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Established new customer accounts using negotiation and sales closing abilities.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Business Development Manager
Summit Skilled Solutions
Stow
01.2011 - 02.2013
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Established new customer accounts using negotiation and sales closing abilities.
- Created presentations to attract new business opportunities.
- Negotiated contracts with vendors, suppliers, partners, and customers.
- Identified and pursued upselling and cross-selling opportunities within the existing client base.
- Fostered long-term partnerships with key industry players to enhance market presence.
- Optimized operational processes to improve efficiency and effectiveness in business development activities.
Lead Recruiter
Lockheed Martin
Akron
03.2008 - 12.2010
- Led full-cycle recruitment processes for diverse technical positions.
- Collaborated with hiring managers to define job requirements and candidate profiles.
- Developed and maintained talent pipelines for critical roles across departments.
- Conducted interviews and assessments to evaluate candidate qualifications effectively.
- Mentored junior recruiters, enhancing their skills in talent acquisition practices.
- Facilitated onboarding programs to ensure smooth integration of new hires.
- Managed full-cycle recruiting processes for managerial and executive-level vacancies.
- Advised hiring managers on best practices when interviewing candidates.
- Researched and discovered new channels to seek candidates.
- Performed background checks on chosen candidates before hiring.
- Attended career fairs and other networking events to build talent pipelines and identify prospective candidates.
- Participated in industry-specific forums or associations related to recruiting efforts.
- Reported and assessed performance metrics to evaluate sourcing and improve processes.
- Worked closely with other departments to ensure alignment between hiring needs and organizational goals.
- Collaborated with Human Resources team to develop competitive compensation packages for new hires.
Area Regional BDM & Head Recruiter
Tradesmen International
Cleveland
09.2005 - 02.2008
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Used change methodologies to increase sales and led projects for increased productivity.
- Oversaw regional and local sales managers and staff.
- Collaborated with hiring managers to define job requirements and candidate profiles.
- Conducted interviews to evaluate candidate skills and cultural fit within the organization.
- Managed the full-cycle recruitment process including sourcing, interviewing, reference checks, offer negotiation and onboarding activities.
- Reviewed resumes and conducted phone interviews to identify potential candidates.
- Participated in job fairs, career events and industry conferences to attract prospective employees.
- Developed recruitment strategies to attract top talent across various departments.
Account Manager
Tradesmen International
Cleveland
07.2002 - 09.2005
- Engaged customers to identify needs and recommend suitable products.
- Maintained product knowledge to provide accurate information to clients.
- Demonstrated effective communication skills to build strong customer relationships.
- Processed transactions efficiently, ensuring accuracy in sales documentation.
- Collaborated with team members to optimize store displays and merchandising strategies.
- Resolved customer complaints through active listening and problem-solving techniques.
- Educated customers on product features and technical details to highlight benefits.
- Performed administrative tasks including order entry, invoicing and filing paperwork.
- Demonstrated product features, benefits and use to potential buyers.
- Developed relationships with key accounts to increase sales volume.
- Provided timely follow-up on inquiries made by potential customers.
- Negotiated prices and set up contracts to finalize sales agreements.
Education
Bachelor of Science - Sales MGMT
University of Akron
Akron, OH05-2002
Skills
- Process improvement
- Standard operating procedures
- Operational analysis
- Employee training
- Safety compliance
- Resource allocation
- Cross-departmental collaboration
- Team leadership
- Project management
- Asset management
- Effective communication
- Staffing oversight
- Facility management
- Staff supervision
- Operational controls development
- Forecasting
- Operational efficiency
- Safety protocol
- Training management
- Manage operations
- Revenue growth
- Financial analysis
- Strategic partnerships
- Employee relations
- Continuous improvement
- Professional demeanor
- Finance and accounting oversight
- Business development
- Customer service management
Timeline
Regional Operations Manger
Summit Skilled Solutions
07.2018 - 11.2025
Operations Manager
Summit Skilled Solutions
05.2015 - 07.2018
Senior Business Development Manager
Summit Skilled Solutions
02.2013 - 05.2015
Business Development Manager
Summit Skilled Solutions
01.2011 - 02.2013
Lead Recruiter
Lockheed Martin
03.2008 - 12.2010
Area Regional BDM & Head Recruiter
Tradesmen International
09.2005 - 02.2008
Account Manager
Tradesmen International
07.2002 - 09.2005
Bachelor of Science - Sales MGMT
University of Akron