Jason Crosswhite

• Performed, monthly, semi-annual preventative maintenance service on CT, non-ct x-ray, body scanners and HVAC.

• Managed inventory for replacement parts and spares.

• Reconfigured server hardware for ct systems when necessary.

• Maintained proper documentation and collected error logs for each system.

• Provided 24/7 support for tier 1 support calls.

• Trained new hires in the field.

• Currently holding a public trust security clearance.

• Prepared and installed Leidos baggage scanner conveyor systems for TSA security checkpoints, thisincluded mechanical installs and wiring terminations.

• Decommissioned, relocated, reinstalled and configured Leidos Provision body scanner equipment forTSA security checkpoints.

• Performed hardware audits of Provision scanners for refurbishing to TSA checkpoints.

• Trained new employees on processes and installs.• Performed hot work on site via cutting, grinding.

• Ran and terminated power and network wire for plc junction box.

Prepared and installed Leidos baggage scanner conveyor systems for TSA security checkpoints, thisincluded mechanical installs and wiring terminations.

• Decommissioned, relocated, reinstalled and configured Leidos Provision body scanner equipment for TSA security checkpoints.

• Performed hardware audits of Provision scanners for refurbishing to TSA checkpoints.

• Trained new employees on processes and installs.

• Troubleshoot complex network issues to ensure acceptable Quality of Service.
• Assist with and install complex, multi-phase systems composed of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments across the geography.
• Ran network cables in hospital MDF, including fiber(SC, and LC) and copper.
• Installed and configured medical telemetry equipment for hospitals.
• Performed testing of wireless network devices and recorded data for Philip's engineers.
• Installed and configured servers.
• Configured Philips LAN devices, including access points and servers.
• Performed emergency setups for covid units.

• Maintained high speed camera system for the paper industry.
• Provided monthly report of system status to customers.
• Installed new cameras, server equipment and trained users on operation.
• Pulled and terminated network cable (Cat5E/6)
• Performed initial/refresh setup and configuration of Intel windows servers: covering versions from 1607 to 1909, modifying registry entries, security policies, power shell features, updating drivers and firmware.
• Created system images for use in spare/replacement server or desktop hardware.
• Ordered replacement parts and managed inventory.
• Made recommendations regarding infrastructure overhauls.
• Maintained flexible schedule and responded to after-hours and weekend emergencies.
• Monitored networks and network devices to resolve technical problems quickly.

Performed troubleshooting and diagnostics of
malfunctioning equipment, machinery, tools and
components.
Installed and updated software for IntelliVue and
SureSigns medical equipment on clients' premises.
Calibrating devices for optimal performance.
Performed service visits and completed preventative
maintenance on all systems.
Kept detailed records of field measurements and
data.

• Provided solutions to operations issues for users of Windows and Medical software, working closely via phone, email, live chat and web teleconference with end users.
• Supported 2500+ end-users covering 85+ locations, utilizing Active Directory and exchange/Office 365.
• Performed data center maintenance on Lenovo, SuperMicro, and Dell Servers. Running cat6, fiber, and twinax network cable, and racking servers. Documenting network and power runs.
• Configured hardware, devices and software to set up work stations for employees.
• Analyzed hardware issues to identify troubleshooting methods needed for quick remediation. Removing and replacing malfunctioning components to correct hardware problems.
• Implemented secondary power measures to safeguard vital business data.
• Reviewed violations of computer security procedures and developed mitigation plans.

• • Maintained high speed camera system for the paper industry.
  • Provided monthly report of system status to customers.
  • Installed new cameras, server equipment and trained users on operation.
  • Supported multiple client locations covering: Washington and Oregon.
  • Ordered all replacement parts and managed inventory.
  • Performed system troubleshooting to determine problems.
  • Made recommendations regarding infrastructure overhauls.

• Performed asset maintenance for company equipment.
• Supported 4000+ end-users.
• Deployed Lenovo and HP computer hardware, configured and software on work stations for staff.
• Patched software and installed new versions to eliminate security problems and protect data.
• Utilized data backups via Crash Plan.