Dedicated outdoor specialist with expertise in inventory management and customer relationship management. Proficient in visual merchandising, retail sales strategies, and cash handling procedures.
Overview
5
5
years of professional experience
Work History
Outdoor Specialist/Gun Associate
big daddy dovers outdoors
Bridgeport, AL
03.2021 - Current
Assisted customers in selecting outdoor gear and equipment.
Supported inventory management by restocking shelves and tracking supplies.
Organized merchandise displays to create an inviting shopping environment.
Maintained store cleanliness and organization for improved customer experience.
Provided guidance on proper usage of outdoor equipment and safety practices.
Resolved customer complaints in a timely manner while providing excellent customer service.
Repaired damaged items according to manufacturer's instructions when needed.
Performed cash register transactions accurately according to company policy.
Demonstrated knowledge of outdoor products, technical features, and benefits to customers.
Provided customer service in a retail environment by responding to inquiries regarding products or services.
Processed returns and exchanges in accordance with established procedures.