JASON CUNNINGHAM
Decatur,IL
Summary
To join a company that offers me a stable and positive atmosphere and inspires me to enhance and therefore to innovate the work culture for the betterment of all parties concerned.
Overview
30
30
years of professional experience
Work History
Curing Press Operator
Bridgestone OTR
Normal, Illinois
09.2017 - 05.2025
- Operated curing presses to shape rubber components for off-the-road tires.
- Monitored equipment to ensure proper temperature and pressure during curing cycles.
- Conducted routine maintenance on curing presses to maintain optimal performance.
- Loaded and unloaded materials into curing machines in a safe manner.
- Collaborated with team members to enhance workflow efficiency during production shifts.
CNC Drill Busellota Operator
Masterbrand Cabinets
Arthur, Illinois
01.2015 - 09.2017
- Operated machinery to assemble cabinet components efficiently.
- Maintained cleanliness and organization of work area to ensure safety.
- Collaborated with team members to meet production schedules consistently.
- Adjusted machine settings to accommodate different cabinet designs accurately.
Customer Service Representative (CSR)
Comcast
Decatur, United States
05.2011 - 01.2015
- Conferred with customers via telephone and in person to provide product information and assist with orders.
- Ensured implementation of appropriate solutions to address customer complaints.
- Determined service charges, collected payments, and coordinated billing arrangements.
- Utilized computer systems for efficient order processing and information management.
- Handled cancellations and account modifications as per customer requests.
Customer Service Representative (CSR)
Startek
Decatur, United States
01.2004 - 05.2011
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Check to ensure that appropriate changes were made to resolve customers' problems
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Communicating with Supervisors, Peers, or Subordinates
- Making Decisions and Solving Problems
- Resolving Conflicts and Negotiating with Others
- Documenting/Recording Information
- Coaching and Developing Others
- Experience with: Avaya software, Customer service and support software, Desktop computers, Email software, Microsoft Office software, Microsoft Windows, Microsoft Word, Multi-line telephone systems, Wireless telephone headsets
Banbury Mill Operator
Firestone
Decatur, United States
09.1995 - 06.2002
- Weigh or measure materials, ingredients, or products to ensure conformance to requirements
- Start machines to mix or blend ingredients; then allow them to mix for specified times
- Transfer materials, supplies, or products between work areas, using moving equipment or hand tools
- Clean and maintain equipment, using hand tools
- Inspecting Equipment, Structures, or Material
- Handling and Moving Objects
- Operating Vehicles, Mechanized Devices, or Equipment
- Experience with: Adjustable wrenches, Desktop computers, Gram scales, Handtrucks, Pallet movers, Platform scales, Safety gloves, Safety goggles
Education
High School Diploma or Equivalent - Genetics, General
Dwight D. Eisenhower
Decatur, IL, United States05.1995
Skills
- Quick learner
- Dependable
- Effective communication
- Continuous improvement
- Customer service and support
- Problem solving
- Typing proficiency
- Data entry
References
References available upon request.
Timeline
Curing Press Operator
Bridgestone OTR
09.2017 - 05.2025
CNC Drill Busellota Operator
Masterbrand Cabinets
01.2015 - 09.2017
Customer Service Representative (CSR)
Comcast
05.2011 - 01.2015
Customer Service Representative (CSR)
Startek
01.2004 - 05.2011
Banbury Mill Operator
Firestone
09.1995 - 06.2002
High School Diploma or Equivalent - Genetics, General
Dwight D. Eisenhower