Jason D. Floyd
Consulting Practice Manager
Tampa,FL
Summary
Experienced Manager with leadership qualities to motivate team members to work together and achieve corporate objectives. I excel in multitasking, overseeing others' activities while ensuring each individual's skills are assessed and they are provided with appropriate supervision and tools for success. I consistently meet Portfolio goals and expectations, ensuring adherence to company policies and providing excellent customer service. My communication skills work well with clients and team members, fostering a collaborative and productive environment.
Overview
8
8
years of professional experience
Work History
Consulting Practice Manager
Oracle NetSuite
06.2023 - Current
- Developed and implemented strategies to grow the consulting practice, including identifying new service offerings and enhancing existing ones.
- Define and track key performance indicators (KPIs) to measure the success and health of the practice.
- Collaborate with the sales team to identify and pursue new business opportunities and help close them.
- Ensure successful delivery of consulting projects by providing project teams oversight, guidance, and mentorship.
- Optimize resource allocation and utilization across projects. Recruit and onboard talented consultants, fostering their growth through mentorship and career development. Ensure effective performance management to build a high-performing team.
- Manage a portfolio with 20 Project managers and a backlog of 8,000 hours.
- Creating a positive work environment, providing development opportunities, and fostering a culture that promotes collaboration, growth, and high performance
Consulting Portfolio Lead
Oracle
02.2022 - 06.2023
- This role is a hybrid of a Functional consultant and a Practice Manager. It is not a management role, so I still needed to bill about 20 hours a week on jobs.
- Manage the overall operations of the practice, including resource allocation and project delivery.
- Collaborate with the sales team to close deals.
- Drive continuous improvement in project delivery methodologies.
- Driving a high CSAT score as a Functional Consultant
Build and maintain strong relationships with key clients, understanding their business needs and objectives. - Managing a forum where consultants can ask questions in a weekly meeting.
Senior Principal Consultant
Oracle
09.2016 - 02.2022
- Deliver expert consulting services to clients, leveraging deep knowledge of NetSuite products, solutions, and industry best practices.
- Work closely with clients to understand their business objectives and design innovative solutions that leverage NetSuite products and services.
- Provide mentorship and guidance to junior team members, fostering their professional development.
- Keeping client and other consultants within Leading Practice Suitesuccess.
- Create solutions that will solve issues for the clients and write FDDs.
- High level of customer satisfaction, with a CSAT of 9 or 10
Education
Bachelor of Arts - Business Administration
Worcester State University
05.2001 -
Skills
OCI 2024 AI Foundations
Supply Chain
SQL, MS Office
NetSuite Financial
NetSuite Administrator
NetSuite SuiteFoundation
OCI 2024 AI Foundations
OCI 2024 Foundations
Timeline
Consulting Practice Manager
Oracle NetSuite
06.2023 - Current
Consulting Portfolio Lead
Oracle
02.2022 - 06.2023
Senior Principal Consultant
Oracle
09.2016 - 02.2022
Bachelor of Arts - Business Administration
Worcester State University
05.2001 -