Jason daCosta
Acushnet,MA
Summary
Seasoned Operations Manager and talented leader 18 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
25
25
years of professional experience
Work History
FIELD OPERATION & SAFETY MANAGER
Dick’s Sporting Goods
01.2005 - Current
- Manage all operations within the Boston & New England Markets
- Responsible for 30 stores operations and inventory integrity.
- Focus on Inventory movement and impact Driving and analyzing tactics to increase margin and profits within the market
- Coordinates teach and train all Managers on how to understand business operations
- Utilization of RFID process to identify Inventory control levels to maximize productivity within the workplace
- Focus on people and process breakdowns to evaluate efficiency and profitability
- Driving awareness mitigation tactics to support the day-to-day business
- Reviewing statistics and data with all District and Regional Leadership on process drivers and opportunities
- Safety certified in audit compliance, Hazmat and OSHA awareness in the workplace
- Staffing requirements to hire and elevate all Managers within the market
- Partnership with the Diversity and inclusion team members and bilingual support to the market.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
DISTRICT LOSS PREVENTION INVESTIGATOR
TJMaxx
01.2004 - 01.2005
- Managed all internal investigations within my 11 stores, including all High priority organized retail crime groups
- Utilized the Loss Prevention staff to maximize productivity
- Maintained all objectives set forth for the detectives
- Managed all Loss Prevention Tip Line calls.
- Reduced inventory shrinkage by analyzing and identifying trends in theft incidents and implementing targeted measures.
- Identified opportunities for operational improvements that reduced overall risk exposure within the retail environment.
LOSS PREVENTION MANAGER
The Home Depot
01.2003 - 01.2004
- Responsibilities included key initiatives surrounding theft and fraud in conjunction with all operations
- Established partnerships with all area store management in all loss prevention issues
- Assessed company vulnerabilities regarding any shrink
- Developed strategies to prevent any internal and external loss
- Reviewed all exception-based reports, interviewed and apprehended internal and external subjects
- Leader of the in-focus team of associates on ways to reduce shrink within their store
- Tested all District stores to determine vulnerabilities by utilizing secret shoppers
- Met with all area Police departments to build a partnership in preventing loss of company assets.
PUBLIC SAFETY OFFICER
University of Massachusetts Dartmouth
01.1999 - 01.2003
- Patrolled and secured all university buildings
- Monitored incoming and outgoing traffic at the head of Campus as well as residential areas
- Worked with the Command Staff in various security projects concerning safety and security at high volume events
- Worked in conjunction with the Campus Center Management on policies and procedure for student events
- Coordinated and trained all Security Officers on the proper use and operation of the metal detectors
- Trained all security and police personal on how to properly ride law enforcement bikes while on duty, tactically and professionally
- C.O.B.W.E.B Instructor
Education
Associates Criminal Justice -
Bristol Community College
12.1997
Graduate -
New Bedford High School
06.1995
Skills
- Risk Identification
- Project Coordination
- Inventory Management
- Data Analysis
- RFID Tracking
Influence Driver
Quote: Your value as a coach is not dictated by your qualification, winning record, or how passionate you tell everyone you are. Its in your ability to consistently impact and improve the performance of those that you lead.
Affiliations
- The Loss Prevention Foundation
- New England Organized Retail Crime Association
Certifications Qualifications
- DOS/ PMMS Inventory control systems
- Sys Republic system
- Aspect Reporting
- C.A.M.S. Internal Auditing
- High Shrink College Audit Review Course
- Wicklander certified interviewing/Phone interviewing
- Cobweb Police Mountain Bike School (Instructor)
- Police Academy (Westport)
- Genetic usage
- CPR and First Responder Training
- Fluent in Portuguese/ working on Spanish fluency
Objective Goals
Driven and innovative Professional with extensive experience in Operations to maximize sales and profits. Proven record of driving profits and service standards around underperforming markets. Passion to utilize my 25 years in Operations and Inventory focus mitigation and controls to further my potential and carrier as an industry leader. To continue my personal growth in developing, educating, and delivering top line results. My focus is also on Inventory balances and transferring knowledge to further elevate my teams in their personal growth and success. Utilization of my Bilingual speaking to be able to influence and support others.
Languages
Portuguese
Native or Bilingual
Timeline
FIELD OPERATION & SAFETY MANAGER
Dick’s Sporting Goods
01.2005 - Current
DISTRICT LOSS PREVENTION INVESTIGATOR
TJMaxx
01.2004 - 01.2005
LOSS PREVENTION MANAGER
The Home Depot
01.2003 - 01.2004
PUBLIC SAFETY OFFICER
University of Massachusetts Dartmouth
01.1999 - 01.2003
Associates Criminal Justice -
Bristol Community College
Graduate -
New Bedford High School
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