Jason Dahlstrom
Gardner,KS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. History of meeting company needs with consistent and organized practices.
Overview
15
15
years of professional experience
Work History
Process Compliance Coordinator
Smart Warehousing
Overland Park, KS
05.2021 - 08.2023
- Reviewing all clientele processes and internal business policies to address research findings that can reduce or minimize compliance risks.
- Coordinating and directing meetings with customer service associates to review weekly recaps to ensure key performance indicators are being met.
- Utilizing multiple business portals; Service Now, SWIMS, Navisphere, and PowerBI to address concerns both internal and external and review information with necessary parties.
- Partnering with IT to address system errors facilitate clientele requests, retrieving reports, and project building.
- Analyzing, auditing, and reviewing processes with customer service associates in the west and central regions.
- Coordinating clientele process changes while reviewing contract adaptability and in turn recommending addendums for the west and central regions.
- Traveling to warehouse locations in assigned regions to conduct training, audit and review code of conduct and to implement procedural and process corrections.
Assistant Store Manager
The Home Depot Inc
Overland Park, KS
05.2008 - 05.2021
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Maintained inventory by checking merchandise to determine levels.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Delegated work to staff, setting priorities and goals.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
Bachelor of Arts - Illustration
University of Central Missouri
Warrensburg, MO05.2005
Skills
- Conducting Audits
- Analyzing Statistics
- Strategic Planning
- Issue Resolution
- Relationship Building and Management
- Time Management
- Inventory Control
- Problem-Solving
- Staff Management
- Financial Management
- Operations management
- Key Performance Indicators
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Process Compliance Coordinator
Smart Warehousing
05.2021 - 08.2023
Assistant Store Manager
The Home Depot Inc
05.2008 - 05.2021
Bachelor of Arts - Illustration
University of Central Missouri
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