Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Hiking, Back Country Camping, Precision Rifle Competition, Learning new things, continuing education
Hiking, Back Country Camping, Precision Rifle Competition, Learning new things, continuing education
CustomerServiceRepresentative

Jason Davey

Panama City,Florida

Summary

Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Confident and decisive when communicating goals and vision to succeed. Offering exemplary interpersonal skills. and able to execute effective operating rhythms and management systems structures with expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of teamnand experienced in directing activities in business and field settings. Talented at developing strategies, setting goals and training employees.

Overview

21
21
years of professional experience
6
6
years of post-secondary education
1
1
Certificate

Work History

Assistant Install Manager / Crew Leader

Pat Green Heating And Cooling
Panama City, FL
06.2010 - Current
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Mitigated onsite issues by patiently listening to employee complaints and finding appropriate methods for resolution.
  • Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Monitored team members to verify work quality and address concerns.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Collected, arranged and input information into database system.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.

STEM Instructor

Jennifer Petro
Panama City, Florida
05.2011 - 05.2012
  • Used learning assessments to regularly monitor student understanding of class concepts and materials.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Decreased learning time by initiating new learning methods and ensuring complete student comprehension.
  • Increased student participation by facilitating interesting and relevant events.
  • Created guides and course materials to reiterate lecture information and help students.
  • Observed other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
  • Developed classroom guidelines and assignment rules to communicate expectations.
  • Collaborated with administration to increase departmental budgets.
  • Earned positive feedback from parents regarding classroom instruction and student learning success.
  • Emphasized safe working and classroom conditions and practices.
  • Communicated regularly with parents and guardians about student progress, working to involve parents in educational goals.

Paraprofessional

Bay District Schools
Panama City, Florida
08.2007 - 08.2011
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Alerted instructor to student behavior or issues requiring intervention.
  • Mentored staff in best practices for helping special education students excel.
  • Interacted physically and verbally with students throughout each day.
  • Offered student support through special accommodations, extra assistance and assessments.
  • Increased proficiencies by attending professional developmental workshops on learning goals, classroom management, student motivation and engaging learning activities.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.

Materials Specialist

Quinco Electrical Inc.
Panama City, Florida
06.2009 - 03.2010
  • Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
  • Performed daily floor walks and supervised receive docks to investigate and resolve material issues.
  • Forecasted materials replenishment levels by performing analysis of usage, issues and criticality.
  • Generated and monitored supplier KPI reports to measure supplier performance.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Assembled and erected stocking bins, shelves and decks using various power tools.
  • Discussed needs with Electrical and Federal professionals in order to successfully match materials with requirements.
  • Collaborated with a fifty three person team to develop long range material demand plans and used gathered intelligence to work with suppliers to secure production reservations.
  • Identified and removed electrical products not meeting outlined quality standards.
  • Prepared and attached labels detailing relevant data on job box containers.
  • Cleaned work areas of excess supplies, cardboard, and rejected materials throughout each shift.

Automotive Service Manager

Grease Pro
Panama City, Florida
03.2006 - 11.2007
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Assessed employee work and improved performance with Remediativeand Positive approaches.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Hired and trained new workers to improve efficiency of department and cultivate productive work atmosphere.
  • Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
  • Oversaw team of service professionals focused on automotive care.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Managed efficient teams of up to four employees.
  • Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.

Telecom Technician

Southern Business Equipment
Panama City, Florida
05.2005 - 03.2006
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Responded to service requests during and after business hours.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Set up networks and computers for business and residential customers.
  • Read blueprints and schematics to correctly place equipment.
  • Installed and configured new devices and system components.
  • Improved operations through consistent hard work and dedication.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Electrician's Apprentice

Haymaker Electric
Panama City, Florida
01.2005 - 05.2005
  • Pulled wire through conduits and through holes in walls and floors.
  • Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
  • Worked with Master Electrician and other electricians to provide installation, repair and maintenance for commercial three phase systems.
  • Assisted Master Electrician in conduit placement inside designated partitions, walls and other concealed areas.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Checked and performed electrical wiring through conduits and holes in walls and floors.
  • Installed appropriate parts to bring electrical power to audio and visual equipment, signaling devices and heating or cooling systems.
  • Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement or repair.
  • Read and interpreted drawings to provide wiring layouts for new installations
  • Provided layouts for new electrical system and component installations by reading and interpreting drawings accurately.
  • Installed 120/208 volt systems and 347/600 volt systems.
  • Adhered closely to OSHA regulations and industry best practices.
  • Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
  • Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
  • Studied building schematics to determine location of wiring and equipment.

Electrician Top Helper

Post Electric
Panama City, Florida
07.2004 - 12.2004
  • Maintained safety of electrical work and systems using test meters.
  • Fabricated specific electrical component parts and assemblies.
  • Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
  • Pulled wire through conduits and through holes in walls and floors.
  • Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement or repair.
  • Read and interpreted drawings to provide wiring layouts for new installations
  • Organized materials and tools in to maintain clean and neat work areas.
  • Promoted commitment to safety standards and OSHA requirements
  • Gathered parts, supplies and tools in preparation for each workday or new job.
  • Inspected wiring to evaluate issues and identify short circuits.
  • Measured, cut and bent wire with electrical tools.
  • Demonstrated knowledge of safety protocols and industry best practices.
  • Reviewed electrical schematics and plans and followed according to specifications.
  • Assisted electrician in basic tasks such as handling tools and completing maintenance work orders.
  • Helped complete system installations, digging trenches and breaking up concrete.
  • Moved equipment, supplies and tools to work locations to assist electrician in completing skilled work.
  • Adhered to work site safety protocols and reported potential hazards.
  • Thoroughly checked completed work for functionality and safety to maintain satisfied customer base and overall project accuracy.

Education

Associate of Arts - Pre Computer Science

Gulf Coast State College
Panama City, FL
08.1998 - 04.2004

Skills

    Verbal and written communication

Crew oversight

Safety standards and protocols

Machinery repairs

Proficient with HVAC equipment

Task Prioritization

Issue troubleshooting

Multitasking Abilities

Analytical and Critical Thinking

Cultural Awareness

Critical Thinking

Problem-Solving

Active Listening

Software

Microsoft Business Suite

Android / Laptop / Desktop

Certification

EPA Certification

Timeline

EPA Certification

01-2015

STEM Instructor

Jennifer Petro
05.2011 - 05.2012

Assistant Install Manager / Crew Leader

Pat Green Heating And Cooling
06.2010 - Current

Materials Specialist

Quinco Electrical Inc.
06.2009 - 03.2010

Paraprofessional

Bay District Schools
08.2007 - 08.2011

Automotive Service Manager

Grease Pro
03.2006 - 11.2007

Telecom Technician

Southern Business Equipment
05.2005 - 03.2006

Electrician's Apprentice

Haymaker Electric
01.2005 - 05.2005

Electrician Top Helper

Post Electric
07.2004 - 12.2004

Associate of Arts - Pre Computer Science

Gulf Coast State College
08.1998 - 04.2004

Hiking, Back Country Camping, Precision Rifle Competition, Learning new things, continuing education

I like to spend my free time outdoors. I have hiked portions of the Appalachian Trail and use our local gun range responsibly. I also like to learn new things and would like to continue my education to earn a degree in computer science and electronics.

Hiking, Back Country Camping, Precision Rifle Competition, Learning new things, continuing education

I like to spend my free time outdoors. I have hiked portions of the Appalachian Trail and use our local gun range responsibly. I also like to learn new things and would like to continue my education to earn a degree in computer science and electronics.

Jason Davey