Seasoned Territory Manager and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering 31 years of experience in sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Territory Manager
VOCO America
06.2014 - Current
Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Prepared sales presentations for clients showing success and credibility of products.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning.
Coordinated trade show participation efforts that led to valuable networking opportunities and increased brand visibility within the industry.
Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Communicated product quality and market comparisons by creating sales presentations.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
Mentored junior sales professionals on best practices in relationship-building techniques, contributing positively to team performance metrics.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Established successful account relationships by building rapport and maintaining consistent communication.
Researched competitor activity and used findings to develop sales growth strategies.
Managed accounts to retain existing relationships and grow share of business.
Managed over 400 accounts within 4 state territory.
Attended trade shows and industry events to promote company products and services.
Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information and provided solutions to problems.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Applied effective time management techniques to meet tight deadlines.
Cultivated interpersonal skills by building positive relationships with others.
Demonstrated respect, friendliness and willingness to help wherever needed.
Paid attention to detail while completing assignments.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Established strong relationships with key clients, boosting customer retention rates.
Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
Established and maintained 400+ accounts, expanding territory by $900,000 (400%).
Strong communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
National Sales Manager
DentaPure
02.2010 - 05.2014
Developed and maintained key relationships with clients, leading to an enhanced customer loyalty and increased repeat business.
Developed sales strategy based on research of consumer buying trends and market conditions.
Directed sales support staff in administrative tasks to help sales reps close deals.
Attended events, training seminars, and manufacturer product showcases.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Empowered and led driven sales team to build product awareness and exceeded revenue targets.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Exceeded targets by building, directing, and motivating high-performing sales team.
Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
Delivered comprehensive sales presentations, showcasing the company''s products and services to secure new business contracts.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
General Building Contractor
Marquette Builders, Incorporated
04.1998 - 11.2009
Championed continuous improvement initiatives within the organization, identifying areas for potential growth and implementing strategies to optimize performance on future projects.
Managed budgets and negotiated favorable contracts, resulting in cost savings for clients and the company.
Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices.
Obtained building and specialty permits from local jurisdictional agencies.
Led design and development of residential and commercial buildings.
Developed strong relationships with subcontractors to ensure smooth collaboration and timely completion of tasks.
Managed risk by conducting thorough assessments and implementing mitigation strategies, protecting company interests and ensuring project continuity.
Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
Streamlined supply chain processes by developing strong vendor relationships, ensuring timely delivery of materials at competitive prices.
Increased client satisfaction with timely project completions and consistent quality workmanship.
Hired and oversaw subcontractors to meet project needs.
Obtained construction permits and verified compliance with relevant regulations.
Developed and implemented construction plans according to client specifications and expectations.
Coordinated with local government agencies to obtain necessary permits and approvals, ensuring projects adhered to all relevant codes and regulations.
Kept site work safe and in line with budget, schedule, and applicable building codes.
Prepared detailed project estimates and reports for management review.
Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
Negotiated labor contracts with general contractors and subcontractors.
Maintained accurate records of permits, inspections, change orders, and other necessary documentation throughout each project''s duration.
Oversaw all aspects of construction projects from initial planning stages through final handover to clients, ensuring seamless transitions between phases without compromising quality or timelines.
Resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions.
Collaborated with structural engineers to evaluate structural integrity of projects.
Developed construction plans, schedules and budgets to achieve stakeholder objectives.
Led skilled teams of laborers and subcontractors to complete complex projects within tight deadlines while maintaining high quality standards.
Conducted thorough site inspections to identify potential issues and develop proactive solutions, minimizing delays and additional costs.
Ensured safety compliance on all job sites, maintaining an excellent safety record with zero incidents during tenure.
Collaborated with architects and subcontractors to devise cost-effective construction solutions.
Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
Adhered to building codes and regulations in planning and construction phases for full project compliance.
Managed large-scale construction projects within cost, quality and time constraints,
Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
Analyzed and evaluated construction bids to select most cost-effective contractors.
Skilled at working independently and collaboratively in a team environment.
Enhanced company reputation through exceptional customer service, leading to increased referral business from satisfied clients.
Self-motivated, with a strong sense of personal responsibility.
Paid attention to detail while completing assignments.
Excellent communication skills, both verbal and written.
Education
Master of Arts - Acting Theatre & Film
California Institute of The Arts
Valencia, CA
1994
Bachelor of Arts - Speech Communication - Theatre Emphasis
University of Wisconsin - River Falls
River Falls, WI
12.1989
Skills
Direct Sales
Market Penetration Strategies
Relationship Building
Sales Presentations
Product Demonstration
Territory Management
Consultative Sales
Customer Relationship Management
Sales Training
Timeline
Territory Manager
VOCO America
06.2014 - Current
National Sales Manager
DentaPure
02.2010 - 05.2014
General Building Contractor
Marquette Builders, Incorporated
04.1998 - 11.2009
Master of Arts - Acting Theatre & Film
California Institute of The Arts
Bachelor of Arts - Speech Communication - Theatre Emphasis
Self checker/Supervisor HK department at Voco Edinburgh -Royal Terrace by IHGSelf checker/Supervisor HK department at Voco Edinburgh -Royal Terrace by IHG