Jason De Jesus
Information Technology Specialist
Lee,NH
Summary
Experienced Information Technology Manager well-versed in infrastructure technology, security planning and daily operations management. Forward-thinking and strategic leader with 8 years’ experience in tech industry. Looking for a growth-oriented position with a progressive organization.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Programming Producer
Town Of Groveland
03.2021 - Current
- Managed capture and editing of video footage to monitor consistency.
- Completed all projects on-time and under-budget.
- Streamlined processes to minimize production delays and achieve intended strategy.
- Delivered edits with multiple camera angle choices, titles, graphics, audio and special effects.
- Exported final cuts and upload to content management system and client platforms.
- Planned and scheduled crews members and equipment to accommodate filming schedules.
Camera/Cable/Audio/Broadcast Operations Technician
Town Of Groveland
03.2021 - Current
- Performed site surveys to determine and design appropriate setup and audio equipment needs for various types of live events.
- Performed set-up operations and monitored audio levels from all sources to support consistent quality in accordance with established industry standards and guidelines.
- Maintained integrity of audio and support equipment and notified management of repair or replacement needs.
- Established and maintained accurate inventory of all equipment to prevent loss or theft.
- Monitored strength, clarity and reliability of incoming and outgoing signals and adjust equipment as necessary to maintain quality broadcasts.
- Adjusted controls on station console to regulate transmission fidelity, contrast and brightness.
- Kept signal strong, clear and reliable with continuous monitoring and optimization of broadcast equipment.
Information Management and Technology Consultant
JUNO Consulting
02.2016 - 08.2020
- Worked closely with infrastructure staff and departmental decision makers to identify, recommend, develop and implement cost-effective technology solutions.
- Managed IT staff responsible for monitoring and diagnosing server and data center problems and design and implementation of new data center technologies.
- Revamped physical systems, including network devices, security controls and wiring.
Mobile Expert
T-Mobile US Inc.
09.2017 - 04.2019
- Exceeded established sales goals and increased client retention.
- Consistently achieved monthly goals
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
- Activated both contract and pre-paid wireless phones for 30-40 customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts
Dispatch Supervisor/Coordinator
Millennium Power Systems
01.2010 - 11.2011
- Optimized routes through careful planning, realizing cost savings.
- Determined number of man hours required to complete assignments after reviewing scope of each project.
- Maintained accurate stock records and schedules.
- Inspected new parts and areas of repair to verify correctness and quality.
- Monitored inventory and reported items to be restocked for each job.
Network/PC Technician (Owner)
D&J Computer Repair
05.2007 - 05.2011
- Established network specifications and analyzed workflow, access, information and security requirements.
- Made recommendations regarding information technology infrastructure overhauls.
- Led server infrastructure development, quality assurance, staging and production systems.
- De-soldered and re-soldered connections between parts and motherboard.
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
- Completed quality inspections on cell phones.
- Specialized in repairing and removing malware on smartphones and PC's
Education
High School Diploma -
Orville H. Platt High School
Meriden, CT 08.2004 - 06.2006
Skills
Hardware and software installation
Help desk support
Virus and malware prevention
Project management
Skilled in TCP/IP and WAN
Staff education and training
Product and service knowledge
Sales expertise
Route dispatch
Troubleshooting expert
Self-motivated
Bilingual Spanish/English
Sound Editing
Broadcast media
Multitasking abilities
Analytical skills
Timeline
Programming Producer
Town Of Groveland
03.2021 - Current
Camera/Cable/Audio/Broadcast Operations Technician
Town Of Groveland
03.2021 - Current
Mobile Expert
T-Mobile US Inc.
09.2017 - 04.2019
Information Management and Technology Consultant
JUNO Consulting
02.2016 - 08.2020
Dispatch Supervisor/Coordinator
Millennium Power Systems
01.2010 - 11.2011
Network/PC Technician (Owner)
D&J Computer Repair
05.2007 - 05.2011
High School Diploma -
Orville H. Platt High School
08.2004 - 06.2006
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