Jason Denault

4:13 Fitness Center

Imperial, CA

02.2022 - Current

Greeted customers warmly and made them feel welcome.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Performed data entry into computer systems to maintain accurate records of customer information.
Monitored visitor access control systems including issuing identification badges when necessary.
Updated customer information in databases regularly to ensure accuracy of records.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Received incoming calls and coordinated with staff to fulfill customer requests.
Greeted visitors to provide information and direct to appropriate personnel.
Explained policies and procedures to visitors.
Preserved office security by following safety procedures and controlling access via reception desk.
Greeted customers, answered general questions and directed to appropriate locations.
Monitored reception area to provide consistently safe, hazard-free environment for customers.
Assisted with scheduling appointments for clients and visitors.