Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Jason Dorrier

Green Cove Springs,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

27
27
years of professional experience
1
1
year of post-secondary education

Work History

Engineering Tech 1

Office Of the State Fire Marshal
Raleigh, NC
02.2024 - Current

The position is designated to the Disaster & Recovery Section within the Office of State Fire Marshal's Engineering Division, Field Services group. A successful candidate will be responsible for performing construction inspections in residential and commercial occupancies within local jurisdictions possessing NCORR projects, typically in eastern counties.

Deputy Sheriff

Lake County Sheriff's Department
01.2007 - 06.2022
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
  • Identified suspicious activity and conducted interviews with witnesses to build cases.
  • Provided public safety assistance at community events to maintain safe and secure environments.
  • Gathered information and evidence to assist in solving crimes.
  • Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
  • Served court documents and completed civil process duties for 100+ cases.
  • Drafted 100+ reports detailing incidents and safety violations.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Provided testimony in court proceedings.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Assisted in special investigations and crime prevention programs.
  • Trained other officers in firearms and self-defense tactics.
  • Thoroughly analyzed criminal information and processed crime scenes.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Apprehended offenders and conducted interviews and interrogations.
  • Conducted preliminary investigations at scenes of major crimes.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Issued traffic citations and electronic tickets for violations of traffic laws.

Police Officer

Eustis Police Department
Eustis, FL
01.2006 - 01.2007
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Field Service Representative

Pinellas County Government
Clearwater , Florida
1997 - 2005
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.

Education

Associate of Arts - General Studies

Columbia College
Columbia, MO
01.2018

No Degree - Data Analytics

Google
07.2023 - Current

Skills

  • Records Preparation
  • Active Listening
  • Recordkeeping Strengths
  • Service-Orientation
  • Training Development Aptitude
  • Conflict Mediation
  • Customer Relations
  • Customer Data Confidentiality
  • Customer Consulting
  • Report Creation
  • Customer Relationship Management
  • Speaking
  • Microsoft PowerPoint
  • Prioritization
  • Retail Sales Customer Service
  • Microsoft Windows
  • Account Management
  • Multi-Line Telephone Operation
  • Product Organization
  • Documentation
  • Research
  • Grammar
  • Promotional Support
  • Multi-Line Phone Talent
  • Microsoft SharePoint
  • Monitoring
  • Investigate Claims
  • Microsoft Outlook
  • Microsoft Word
  • Reading Comprehension
  • Coordination
  • Staff Training
  • Issue and Complaint Resolution
  • Customer Service
  • Travel Planning
  • Receiving Support
  • Microsoft Excel
  • Google Docs
  • Technical Support
  • Report Preparation
  • Understanding Customer Needs
  • Livechat Messaging
  • Incident Investigation
  • File and Records Management
  • Effective Working Relationships
  • Safety and Security
  • Court Proceedings
  • Information Verification
  • Emergency Situations
  • Good Communication Skills
  • Special Requests
  • Customer Order Management
  • Customer Service and Assistance
  • Valid Driver's License
  • Effective Written and Verbal Communication
  • Problem Resolution
  • Team-Building Exercises
  • Creative Solutions
  • Field Operations Support
  • Claim Validity Determination
  • Telephone Etiquette
  • Schedule Mastery
  • Complaint Reviews
  • Persuasive Techniques
  • High-Volume Call Environments
  • Policy and Procedure Adherence
  • Communications Strategies
  • Online Chat
  • Calm and Professional Under Pressure
  • Ability to Work Independently
  • Legal Standards
  • Corrective Action Planning
  • Technology Features
  • Accurate Recordkeeping
  • Customer Information Databases
  • Conflict Resolution Techniques
  • Personnel Training and Development
  • Quality Standards
  • New Hire Training
  • Training Programs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Engineering Tech 1

Office Of the State Fire Marshal
02.2024 - Current

No Degree - Data Analytics

Google
07.2023 - Current

Deputy Sheriff

Lake County Sheriff's Department
01.2007 - 06.2022

Police Officer

Eustis Police Department
01.2006 - 01.2007

Field Service Representative

Pinellas County Government
1997 - 2005

Associate of Arts - General Studies

Columbia College
Jason Dorrier