Jason Downie
Plymouth,MA
Summary
Adaptable and dependable retail professional with strong physical stamina and a focus on safe, accurate order fulfillment. Recognized for careful inspection, quick product location, and effective communication across departments. Ready to support efficient operations, strong customer service, and consistent performance in a fast-paced setting.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Stop & Shop
09.2023 - Current
- Demonstrated physical capabilities by walking, standing and bending for prolonged periods of time. Safely and consistently loading, lifting, pushing, pulling and unloading large items and orders. As well as bending, stretching, reaching, standing and walking for prolonged periods of time.
- Consistently surpassed performance metrics by memorizing product locations, and quickly seeking the appropriate help when needed.
- Demonstrated strong attention to detail by meticulously inspecting each order to ensure quality and completion.
- Collaborated with a diverse team to ensure seamless coordination and communication between the online shopping department and other store departments.
- Adapted quickly to changes in procedures, technologies, and priorities to optimize workflow and meet department goals.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Personal Shopper
Walmart
01.2022 - 09.2022
- Demonstrated physical strength and safety by consistently using proper lifting technique and utilizing dolly's to lift, load, push, pull, and unload large items and orders reaching 50+ lbs. As well as walking, bending, stretching, reaching and standing for prolonged periods of time.
- Ensured efficient and accurate order selection by quickly memorizing and locating a vast number of item locations, utilizing existing handheld devices and store inventory system.
- Collaborated with a diverse team of team members, and team leads across multiple departments to ensure order accuracy and customer satisfaction.
- Consistently surpassed performance targets while ensuring order accuracy and quality by communicating with team members and team leads to confirm item locations, and stay up-to-date with changes.
Education
General Studies
Quincy Community College
Plymouth, MAHigh School Diploma -
Plymouth North High School
Plymouth, MA06-2020
Skills
- Physical stamina
- Attention to detail
- Customer service
- Adaptability
- Decision-making
- Problem-solving aptitude
- Continuous improvement
- Woodworking
- Hand tool expertise
Timeline
Personal Shopper
Stop & Shop
09.2023 - Current
Personal Shopper
Walmart
01.2022 - 09.2022
General Studies
Quincy Community College
High School Diploma -
Plymouth North High School