Jason D. Scott
Virgilina,VA
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Account Manager
Irby Co.
02.2022 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Negotiated contract terms with clients.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Monitored market trends to advise clients on potential impacts to their business, positioning as trusted advisor.
- Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
- Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.
Business Development Representative
Edgen Murray
01.2020 - 02.2022
- Throughout the twelve states in the Northeast I helped develop and grow client relationships with companies where Edgen Murray did not have a presence
- Utilized social media platforms as an additional channel for networking and prospecting purposes, expanding the company''s reach within target markets.
- Increased client base by identifying potential customers and initiating strategic outreach.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Expanded business through effective network development, identifying new, and prospective clients.
- Formulated detailed account plans outlining objectives, timelines, and KPIs for successful client management.
Outside Sales Representative
MRC Global
01.2017 - 02.2020
- Created and maintained excellent relationships with natural gas, industrial, refining, and chemical companies
- I've worked to provide the best PVF options for each customer's specific needs while staying up to date on current market trends and products
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Transmission Designer I
Eastern Shore Natural Gas
01.2015 - 01.2017
- Design a wide variety of multiple projects, procure material for those projects, federal and state permits, survey and as-built at completion
- Manage GPS units and accounts
- Liaison for Del DOT
- Also work very closely with Integrity staff
Natural Gas Sales Representative
Chesapeake Utilities
01.2015 - 12.2015
- Sought out and recruited multiple new customers as well as converted propane and electric customers to expand our business unit
GIS Specialist
Chesapeake Utilities
01.2013 - 01.2015
- Support design teams with maps while maintaining a Geo Database for the distribution unit
Distribution Designer II
Chesapeake Utilities
01.2012 - 01.2013
- Design, plan and procure material for natural gas projects
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Optimized existing designs, reducing production costs and enhancing overall performance.
- Streamlined the design process for increased efficiency by utilizing advanced CAD software tools.
Survey Party Chief
Landmark Engineering, Inc. (Landmark/JCM)
01.2005 - 01.2012
- Manage a wide variety of projects from government to residences
Field Surveyor and part-time Field Crew Chief
Michael Scott Surveying and Engineering, Inc.
01.2001 - 01.2005
- Responsible for construction stakeout for large and small projects
Sales Manager
Scotties Shoe Store
01.1996 - 01.2001
Education
No Degree - Business Management
Chesapeake College
Wye Mills, MD08-2002
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Team leadership
- Business development and planning
- Negotiations
Accomplishments
- Business Development: - Developed strong relationships with key customers which resulted in 12% increase in referrals over one-year period.Initiated two key partnerships which resulted in 40% revenue growth.
Timeline
Account Manager
Irby Co.
02.2022 - Current
Business Development Representative
Edgen Murray
01.2020 - 02.2022
Outside Sales Representative
MRC Global
01.2017 - 02.2020
Transmission Designer I
Eastern Shore Natural Gas
01.2015 - 01.2017
Natural Gas Sales Representative
Chesapeake Utilities
01.2015 - 12.2015
GIS Specialist
Chesapeake Utilities
01.2013 - 01.2015
Distribution Designer II
Chesapeake Utilities
01.2012 - 01.2013
Survey Party Chief
Landmark Engineering, Inc. (Landmark/JCM)
01.2005 - 01.2012
Field Surveyor and part-time Field Crew Chief
Michael Scott Surveying and Engineering, Inc.
01.2001 - 01.2005
Sales Manager
Scotties Shoe Store
01.1996 - 01.2001
No Degree - Business Management
Chesapeake College