Jason Dorr
Palm Harbor,FL
Summary
I lead complex client implementations and data conversions within online banking environments, combining hands-on technical expertise with structured team leadership. Over the course of my career, I’ve progressed from Implementation Analyst to Conversion Manager, taking on increasing responsibility for process design and team development.
I am known for building clarity in high-complexity environments. I’ve designed end-to-end conversion workflows, implemented automation to eliminate manual dependencies, and established QA frameworks that protect data integrity during high-stakes system migrations. As a leader, I develop teams that can operate independently and confidently under pressure. I prioritize cross-training, structured development goals, and stretch assignments that expand technical capability.
I stay hands-on during complex implementations because leadership means understanding the work in detail, especially when timelines are tight. I have partnered directly with client IT teams, internal project leadership, and executive stakeholders during escalations and high-visibility events. I bring technical clarity to leadership discussions and ensure alignment between delivery teams and strategic priorities.
I am currently seeking an Implementation or Onboarding Manager role where I can continue improving the systems and processes that support scalable implementations.
Overview
28
28
years of professional experience
Work History
Implementation Conversion Manager II
FIS
Saint Petersburg, FL
01.2022 - 12.2025
Owned the data migration and transformation function of online banking system conversions, ensuring accurate transfer of client data from legacy bank systems into FIS platforms.
Led end-to-end data conversion efforts for external bank clients, collaborating closely with internal project management and technical teams to coordinate implementation milestones and ensure alignment.
Managed post-go-live stabilization through a structured 2-week hold period, addressing escalations, mitigating risk, and maintaining accountability for data integrity.
Resolved pre- and post-go-live issues by partnering with client IT and project stakeholders to identify root causes and implement corrective actions.
Led a team of 5 Implementation Analysts, delivering complex conversion projects within defined scope and timelines.
Implemented process improvements that resulted in a 15% increase in operational efficiency.
Designed and implemented an ETL solution to extract data from a mainframe FTP source, transform EBCDIC-formatted files into ASCII, and load data into Microsoft SQL Server using SSIS, C#, Python, and WinSCP.
Built 2 new end-to-end processes to support complex conversion project types as the scope expanded.
Encouraged cross-training across departments to broaden team capability and reduce single points of failure.
Set formal annual development goals requiring team members to complete at least 3 learning modules within the company's LMS.
Identified high-potential talent and encouraged lateral transition into an AI-focused team, aligning individual strengths with organizational needs.
Implementation Conversion Manager I
FIS
Saint Petersburg, FL
01.2012 - 01.2022
Implementation Specialist
FIS
Saint Petersburg, FL
01.2009 - 01.2012
Implementation Senior Analyst
FIS
Saint Petersburg, FL
01.2007 - 01.2009
Implementation Analyst II
FIS
Saint Petersburg, FL
01.2005 - 01.2007
Implementation Analyst I
FIS
Saint Petersburg, FL
01.2004 - 01.2005
Help Desk Representative
FIS
Saint Petersburg, FL
01.2001 - 01.2004
Customer Service Representative
FIS
Saint Petersburg, FL
01.1998 - 01.2001
Education
Some College (No Degree) - Computer Engineering
University of South Florida
Tampa, FLSome College (No Degree) - Computer Engineering
Saint Petersburg College
Saint Petersburg, FLSkills
- AI USAGE
- ANALYTICAL SKILLS
- BITBUCKET
- CLIENT MANAGEMENT
- COMPLEX AND CREATIVE PROBLEM SOLVING
- CONFLUENCE
- CREATIVE PROBLEM SOLVING
- CRITICAL THINKING
- CROSS FUNCTIONAL TEAMWORK
- CASCADING STYLE SHEETS (CSS)
- DATA ANALYSIS
- DATA VISUALIZATION
- DATABASES
- DECISION-MAKING
- EMPLOYEE LEARNING AND DEVELOPMENT
- EMPLOYEE RECOGNITION
- EMPLOYEE TRAINING
- EXTRACT, TRANSFORM, LOAD (ETL)
- GOAL SETTING
- HIRING
- HTML
- INNOVATION MANAGEMENT
- JIRA
- MANAGEMENT
- MERGERS AND ACQUISITIONS
- MICROSOFT POWER APPS
- MICROSOFT POWER AUTOMATE
- MICROSOFT SQL SERVER
- OFFICE 365
- PERFORMANCE MANAGEMENT
- PERFORMANCE OVERSIGHT
- POWERSHELL
- PROCESS OPTIMIZATION
- PROJECT MANAGEMENT
- REQUIREMENTS ANALYSIS
- RESOURCE ALLOCATION
- SQL SERVER INTEGRATION SERVICES (SSIS)
- SQL SERVER MANAGEMENT STUDIO (SSMS)
- STAFF MANAGEMENT AND TRAINING
- TEAM LEADERSHIP
- TEAM MANAGEMENT
- TEAM MOTIVATION
- TECHNICAL DOCUMENTATION
- TRANSACT SQL (T SQL)
- TROUBELSHOOTING
- VERBAL AND WRITTEN COMMUNICATION
- VISUAL STUDIO
- WINDOWS BATCH SCRIPTING
- WINSCP
Extracurricular Activities
- Leadership, Team-Building, and Coaching Skills for Managers and Supervisors
- Creative Leadership for Managers, Supervisors, and Team Leaders
- How to Communicate with Tact and Professionalism (2-day)
- Be the Manager Your Employees Want to Follow
- Management & Leadership Skills for Managers and Supervisors (2-Day)
Timeline
Implementation Conversion Manager II
FIS
01.2022 - 12.2025
Implementation Conversion Manager I
FIS
01.2012 - 01.2022
Implementation Specialist
FIS
01.2009 - 01.2012
Implementation Senior Analyst
FIS
01.2007 - 01.2009
Implementation Analyst II
FIS
01.2005 - 01.2007
Implementation Analyst I
FIS
01.2004 - 01.2005
Help Desk Representative
FIS
01.2001 - 01.2004
Customer Service Representative
FIS
01.1998 - 01.2001
Some College (No Degree) - Computer Engineering
University of South Florida
Some College (No Degree) - Computer Engineering
Saint Petersburg College