Jason Durfee
Vancouver,WA
Summary
Driven and motivated Solution Archite with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Senior Solution Architect - Presales
Hitachi Solutions America
10.2019 - 01.2024
- Streamlined software development processes by implementing agile methodologies, enhancing project efficiency and reducing time to market.
- Optimized application performance through cloud migration strategies, resulting in increased scalability and reduced operational costs.
- Plan and arrange product demonstration of Dynamics 365 Sales, Customer Service (including DCCP), Field Service, and Project Operations
- Gather and aligned IT solutions with business objectives by collaborating closely with stakeholders to understand their unique needs and requirements.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
Pre-Sales Architect
Stoneridge Software
01.2018 - 10.2019
Sales Engineer
DataSync Corporation
02.2015 - 08.2017
- Worked deals assigned to the sales team, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by your supervisor
- Arranged demonstrations through simple configuration for assigned clients to illustrate the solutions benefits that will help client decision making
- Proactively scope the technical solution required to address customer requirements
- Secured input from all necessary solution stakeholders from the client
- Worked alongside the sales team to create and edit proposals by documenting project scope and estimates for clients
- Coordinated closely with the sales and operations team to align proposed solution designs with customers' business requirements
- Provided coaching and professional development to the sales team in order to enhance their product knowledge, technical acumen, and technical sales skills
- Coordinated client's solutions installation as needed
- Worked with operations to find resources to complete basic configuration of projects
- Worked as a resource for Operations to understand business and technical need of clients as well as helping identify items in and out of scope for projects.
Education
Bachelors of Science - Business Management, Marketing -
National American University
05.2013
Skills
- Performance Optimization
- Machine Learning Integration
- Mobile Application Development
- Business Process Analysis
- Requirements Management
- Lifecycle Management
- Technical and Business Consulting
- Dynamics 365 Customer Engagement
- Power Platform
- Copilot
Timeline
Senior Solution Architect - Presales
Hitachi Solutions America
10.2019 - 01.2024
Pre-Sales Architect
Stoneridge Software
01.2018 - 10.2019
Sales Engineer
DataSync Corporation
02.2015 - 08.2017
Bachelors of Science - Business Management, Marketing -
National American University
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