Results-driven professional with expertise in client relationship management, data analysis, and project execution. Skilled in delivering actionable insights that drive business success.
Overview
7
7
years of professional experience
Work History
Associate Business Manager
Acosta Sales & Marketing
Rogers, AR
10.2024 - Current
Managed major client accounts (Kenvue, JM Smucker, Voortman, Barilla, Hostess), delivering reporting, recaps, billing, and 360 system management aligned with Walmart initiatives.
Built strong client partnerships through daily communication, weekly updates, and monthly business reviews, presenting performance insights and growth strategies.
Achieved execution excellence, consistently meeting and exceeding program goals (e.g., 95% Hostess program execution within two weeks).
Collaborated cross-functionally with Business Intelligence, Leadership, Retail Managers, and Client Services to resolve field issues and drive in-store success.
Delivered data-driven insights by preparing coverage reports, recaps, and presentations that informed client strategies and Walmart initiatives.
Client Service Coordinator
Acosta Sales & Marketing
Rogers, AR
08.2022 - 10.2024
Collaborated with business managers and analysts to plan and execute client sales strategies.
Managed multiple client accounts, ensuring goals and deliverables were met.
Monitored performance objectives and implemented corrective actions to drive results.
Directed in-store representatives using 360 system expertise and provided recommendations to improve execution.
Conducted quality assurance audits and maintained strong outcomes through system updates and process changes.
Sales Associate
The UPS Store
North Little Rock, AR
05.2019 - 12.2020
Engaged customers with professional service, identifying needs and recommending appropriate products and services.
Processed transactions accurately using Point-of-Sale systems and reconciled daily sales in line with company policy.
Handled shipping operations, preparing national and international packages following established procedures.
Supported store operations through merchandising, stocking, inventory reporting, and maintaining a clean, organized workspace.