Jason Escoffery
Summary
Hardworking and reliable Team Member with strong ability in multitasking and communication. Detail-oriented, highly organized and proactive with team-oriented mentality.
Overview
12
12
years of professional experience
Work History
Lead Receiver
Whole Foods Market Inc
Miami Beach, FL
11.2022 - 08.2024
- Implemented quality control measures designed to improve accuracy when verifying incoming shipments.
- Collaborated with vendors regarding returns, credits, backorders and special requests.
- Investigated any issues related to incorrect billing amounts or shortages identified upon receipt of goods.
- Supervised loading dock operations during peak hours to ensure timely processing of shipments.
- Prepared shipping documents such as bills of lading, invoices, order forms and labels for outgoing shipments.
- Interfaced with internal departments regarding any adjustments needed due to errors found during the receiving process.
- Maintained accurate records of all goods received, including items shipped, quantity, condition and cost.
- Performed regular maintenance on equipment used in the receiving process such as forklifts and pallet jacks.
- Provided direction and assistance to other receivers in the performance of their duties.
- Developed strategies for improving efficiency within the receiving department.
- Verified quantities of incoming shipments against purchase orders and packing slips.
- Inspected shipments for damages or defects and reported discrepancies as necessary.
- Trained new team members on proper receiving procedures and safety protocols.
- Ensured that all receiving documents were accurately completed and filed in accordance with company procedures.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Prepared packages for shipping and determined most economical shipping methods.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Traced missing material and shipments through vendor and customer communications.
Grocery Order Writer
Whole Foods Market Inc
Coral Gables, FL
04.2022 - Current
- Verified accuracy of inventory to order accurate amount of product.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Presented customers with valuable service or product information to aid in decision-making.
- Conferred with customers by telephone or in person to provide information about products and take orders.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Completed daily spoilage to keep inventory accuracy correct.
- Completed daily short walks to keep out of stock product from being able to be order for E Commerce Team.
- Completed daily temperature walks on all grocery coolers, freezers, and bunkers.
Specialty Service Team Member
Whole Foods Market Inc
Coral Gables, FL
08.2019 - 04.2022
- Drove sales of wine,beer and cheese products by applying proactive nature, knowledge of customer preferences and active listening skills.
- Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
- Escorted customers to products and pointed out complementary items to boost store sales.
- Educated customers on product and service offerings.
- Recommended merchandise to customers based on needs and preferences.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Observed safe work practices and conducted safety inspections to reduce workplace accidents.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Performed Out of Stock walks.
- Performed Cycle Counts.
- Performed Oversold Counts.
- Performed Oder Writer duties when ever needed.
Store Receiver
Whole Foods Market Inc
Coral Gables, FL
04.2016 - 08.2019
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our deliveries.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Juggled multiple projects and tasks.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Performed inspections of shipment contents, verifying accuracy against invoices and P.O.s.
Prepared Foods Team Member
Whole Foods Market Inc
Coral Gables, FL
10.2012 - 04.2016
- Checked deliveries by comparing invoices to merchandise.
- Received deliveries and put them away in there proper place.
- Delivered exceptional service to meet customers' prepared foods needs.
- Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
- Adhered to food safety and sanitation protocols to reduce germ spread.
- Performed Order Writer duties when needed and bought all Dade Paper for Prepared foods Team.
Education
High School Diploma -
Miami Southridge Senior High School
Miami, FL06.1994
Skills
- Product Knowledge
- Exceeding Customer Expectations
- Attention to Detail
- Customer Service
- Merchandise Receiving and Handling
- Merchandise Recommendations
- Goal-Driven
- Reliable and Responsible
Timeline
Lead Receiver
Whole Foods Market Inc
11.2022 - 08.2024
Grocery Order Writer
Whole Foods Market Inc
04.2022 - Current
Specialty Service Team Member
Whole Foods Market Inc
08.2019 - 04.2022
Store Receiver
Whole Foods Market Inc
04.2016 - 08.2019
Prepared Foods Team Member
Whole Foods Market Inc
10.2012 - 04.2016
High School Diploma -
Miami Southridge Senior High School