Jason Esplin
Salt Lake City,UT
Summary
Accomplished HR leader with 15+ years of experience in high-growth, fast-paced, technology-driven environments. Successfully supported teams ranging from 200 to 5,000+ employees, showcasing leadership and mentorship of HR Business Partners at all levels. Known for building a high-performance culture and providing guidance to front-line and executive leadership teams. Demonstrated expertise in talent management, organizational design, and workforce planning within diverse, multinational workforces. Committed to promoting diversity, equity, inclusion, and belonging (DEIB) throughout the organization. Skilled in resolving complex employee relations issues and leading organizational change in evolving industries. Passionate about empowering teams and fostering a culture that values inclusivity, authenticity, and growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director, Human Resources Business Partner (HRBP)
ID.me
11.2022 - 07.2024
- Led a team of 4 HR employees, supporting a team of 500+ in a high-growth, Series D startup scaling to 125,000,000 members and trending toward IPO
- Helped identify, expand, and modify mechanisms, policies, and procedures to enable ID.me’s labor force to be scalable across seasons and towards being a publicly traded company
- Developed and implemented a people strategy aligned with the company's growth and operational goals
- Partnered with senior leadership to provide strategic counsel on workforce planning, organizational design, and team dynamics
- Spearheaded initiatives to foster a high-performance culture, including a performance review process and a leadership development program
- Established a quarterly engagement survey process that informed strategies for improving retention and employee satisfaction
- Ensured compliance with federal, state, and local employment laws, refining HR policies and practices
- Led the HR team through complex employment law challenges across multiple states
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas
Sr Manager, Human Resources, Global Security Operations
Amazon.com
11.2019 - 11.2022
- Led a team of 2-8 HR employees, supporting a global team of 5,000+ employees in the Global Security Operations, Loss Prevention, Product Assurance, and Risk teams
- Led multiple global projects, including the standardization and automation of HR processes for an on-site and a remote workforce across North America, partnering with teams in EMEA, and APJC
- Managed project timelines, resource allocation, and ensured projects were delivered on time and within budget
- Spearheaded initiatives to simplify and centralize HR operations, reducing manual efforts and increasing operational efficiency
- Collaborated with technical teams to design automated workflows for employee data management and compliance tracking
- Managed cross-regional teams, coordinating efforts between HR, IT, and business stakeholders to meet global project goals
- Ensured effective communication across different time zones and cultural contexts
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements
Sr Director of Human Resources
24-7 Intouch
05.2019 - 11.2019
- 24-7 Intouch was the 3rd party BPO selected to acquire the internal Netflix Customer Service Center
- Led a team of 5 HR employees supporting 4 sites
- Led multiple HR transformation projects, including spearheading a benefits overhaul in 2019
- Managed project plans, resource allocation, and executive reporting
- Worked closely with senior leadership, IT, and finance teams to align project goals with business objectives
- Facilitated workshops to gather requirements, identify pain points, and propose scalable solutions
- Regularly communicated project progress to stakeholders, providing clear updates on timelines, risks, and mitigation plans
- Built strong relationships across functions to drive project success and ensure stakeholder buy-in
Head of Human Resources
NetflixCS, Inc.
11.2016 - 05.2019
- Led the HR function, and a team of 5 for the internal, wholly-owned subsidiary of Netflix, reporting directly to HQ in Los Gatos, CA
- Oversaw HR operations for a global workforce of 750 employees, managing projects aimed at improving people, processes, and systems
- Implemented scalable solutions that reduced administrative overhead and improved service delivery
- Collaborated with internal colleagues in EMEA and 3rd party colleagues in APJC on programs, roll-outs, and calibration
- Conducted in-depth data analysis to identify trends and opportunities for improvement in employee engagement, retention, and performance
- Developed actionable insights that drove HR strategy and operations enhancements
- Served as a key member of the executive leadership team, contributing to strategic planning and decision-making
- Presented project updates, insights, and recommendations to senior leadership, ensuring alignment with corporate goals
- Managed complex employee relations issues, resulting in improved workplace harmony and satisfaction
Sr Human Resources Business Partner
L3 Communications
11.2006 - 11.2016
- Company Overview: Defense contractor building bleeding-edge systems and technology
- Supported Operations, Manufacturing, and Engineering at a defense contractor building bleeding-edge systems and technology, primarily with US C3ISR applications
- Managed large-scale HR projects focused on streamlining operations, improving employee relations, and implementing new HR systems
- Coordinated project teams, managed timelines, and ensured alignment with business needs
- Implemented process improvements that increased operational efficiency by 15%, including the centralization of HR services and automation of manual processes
- Ensured compliance with regulatory requirements and company policies
- Defense contractor building bleeding-edge systems and technology
- Provided updates on HR policy changes to employees to satisfy compliance and state laws
Education
MBA - Business Administration
University of Utah
Salt Lake City, UTBachelor of Arts - English
University of Utah
Salt Lake City, UTSkills
- Strategic HR Leadership
- Organizational Design
- Team Leadership
- People Development
- Goal Setting
- OKRs
- KPIs
- Diversity
- Equity
- Inclusion
- Belonging
- Change Management
- Project Management
- Workforce Planning
- Succession Planning
- Executive Leadership
- Senior Stakeholder Partnership
- Data-Driven Decision Making
- High-Performance Culture Building
- Global HR Operations
- Compliance
- Process Improvement
- HR Technology Innovation
- Employee Relations
- Conflict Resolution
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
Certification
Senior Professional in Human Resources (SPHR), 12/01/13, expired, re-certifying in 12/2024
Timeline
Director, Human Resources Business Partner (HRBP)
ID.me
11.2022 - 07.2024
Sr Manager, Human Resources, Global Security Operations
Amazon.com
11.2019 - 11.2022
Sr Director of Human Resources
24-7 Intouch
05.2019 - 11.2019
Head of Human Resources
NetflixCS, Inc.
11.2016 - 05.2019
Sr Human Resources Business Partner
L3 Communications
11.2006 - 11.2016
Senior Professional in Human Resources (SPHR), 12/01/13, expired, re-certifying in 12/2024
MBA - Business Administration
University of Utah
Bachelor of Arts - English
University of Utah
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