Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Brand Identity Designer
Flyva LLC
01.2019 - Current
Developed client collaboration and etiquette skills through discussing preferences, outcomes, and expectations - Became proficient in project creation, timeline management skills, and techniques - Demonstrated ability to prioritize multiple projects and meet deadlines
Produced original illustrations and graphics that adhere to established style guidelines.
Utilized software programs such as Adobe Creative Suite proficiently.
Leveraged knowledge of current trends in graphic design when developing new designs or revising existing ones.
Program Manager, Brand Identity Designer
Strong Disability Advocates LLC
10.2023 - 04.2024
Responsible for file creation and management of long form documents and policy booklets.
Created and coded website in HTML to provide detailed information on location, mission, and services.
Developed logo, promotional material, and brand identity to expand company's reach.
Communicated regularly with external partners to ensure alignment of strategies and goals.
Print Shop Operator
Golab Printshop
06.2022 - 12.2022
Streamlined the workflow for order and payment processing while efficiently distributing products to various clients
Acquired expertise in new technologies and optimized their implementation to enhance both my own and colleagues' workflow.
Helped customers grasp new technologies and supported them in completing projects
Sales Associate
Under Armour
09.2018 - 04.2021
Adhered to all safety policies and procedures while on the sales floor.
Performed opening and closing duties such as setting up registers, counting money drawers, restocking supplies.
Resolved customer complaints in an efficient and professional manner.
Operated cash register to process customer purchases.
Provided excellent customer service by creating a friendly shopping environment for customers.
Processed returns and exchanges in a timely manner.
Restocked inventory shelves when needed.
Assisted customers with product selection to meet their needs.
Greeted customers and answered inquiries regarding products, services, and prices.
Team Member
Chick-fil-A
05.2017 - 02.2018
Developed strong relationships with customers by consistently delivering outstanding service, fostering loyalty and repeat business.
Maintained a clean and well-stocked workspace, promoting efficient workflow.
Maintained accuracy while handling the cash register
Operated cash registers to process payments from customers.
Participated in team meetings to discuss strategies for improvement.
Greeted customers upon entering the store with friendly demeanor.
Education
BACHELORS - COMMUNICATION ARTS
VIRGINIA COMMONWEALTH UNIVERSITY
RICHMOND, VA
05-2023
Skills
Customer Service
Microsoft Suite proficient
Office equipment proficiency
Prioritization
Positive and professional
Payment Processing
Adobe Suite
HTML
CSS
JavaScript
Medication Management
Certification
First Aid/CPR Certified - Nov 7, 2023
Microsoft Excel Certified
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract Work
Work Location
On-SiteRemoteHybrid
Important To Me
Company CultureWork-life balanceCareer advancementHealthcare benefits401k matchPersonal development programs