Jason Fish
Batavia
Summary
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
14
14
years of professional experience
Work History
Project Manager
Kingdom Productions
03.2022 - Current
- Responsible for project planning through coordination with clients, sales and estimating to define project scope, goals, timelines, and budgets
- Coordinate with concept designers, production designers, fabrication shop and subcontractors to develop comprehensive production plans and strategies
- Provide direction to resolve design and production issues to ensure client expectations of deliverables are met
- Directly communicate with clients and stakeholders as the primary point of contact throughout the project
- Responsible for management of project budget, allocation of resources, and ensuring project stays within financial constraints.
- Identify and resolve issues and roadblocks that arise during the project lifecycle
- Mitigation of risks negatively impacting design, production and installation
- Oversite of project execution through monitoring of deliverables and ensuring they are met on schedule and to quality standards through installation
- Point of contact for post-hand off client relations and development
Technical Operations Manager
Secured Tech Solutions
10.2021 - 01.2022
- Coordinated with Owner and Operations Director to open new location in Ohio
- Evaluated staffing prospects, interviewed and hired technicians to fit company mission
- Directly communicated with clients in the region as primary contact for STS
- Responsible for establishing timelines, budgeting and quality control for new repair service facility
- Coordinated with Lead Technician to establish training standards for new hires and implemented plan on site.
- Oversite of new hire onboarding and performance review schedule
- Partnered with Sales and Marketing teams to support client acquisition and retention
- Managed location expense budget, workflow and inventory
Operations Manager-Exhibits/House and Grounds
Newport Aquarium
01.2018 - 09.2021
- Developed standard operating procedures and practices as well as internal and external communication strategies for Recycling and Conservation programs
- Responsible for oversight of daily exhibit operations, staffing, planning, and execution of the Aquarium mission
- Coordinated project timelines, materials, and completion dates for building maintenance needs with Engineering and Maintenance teams
- Oversaw and communicated animal exhibits changes and guest communication needs with Animal Care and Marketing teams.
- Established rapport with subordinates to develop, implement, train, and audit interpretive information, presentation, and standards
- Responsible for hiring and developmental planning of frontline team members and leads for exhibit interpretation, house and ground upkeep, event operations and animal experience interpretation
- Managed yearly purchasing, budget tracking and purchase order generation for exhibits, events and house and grounds teams
- Worked to develop new operational standards and procedures for exhibits, events, and house and grounds teams
- Partnered with Events and Sales teams to establish operational standards for weddings and corporate partners
- Maintained vendor relations for operations and supply needs
Service Manager
Lowes Home Improvement
12.2011 - 01.2018
- Responsible for training, hiring, and development of associates and specialists.
- Resolution of sales and services related customer services issues both at store and corporate levels.
- Coordinate with Pro Sales specialists and Store Management to add or remove products to better serve customer needs.
- Directed scheduling and employee rotations.
- Maintain accurate inventory daily and weekly.
- Trained and reviewed operations skills for all those staffed in the Lumber/Building Materials area including powered equipment certification.
- Managed and monitored $5 million in sales and products.
- Primary responsibility to oversee operations of department and staffing needs.
- Communicate with specialist, installers and installed sales coordinators to insure timely and successful installs of flooring materials and any install and materials issues.
Education
Bachelor of Arts - Public Relations and Marketing
Northern Kentucky University
Highland Heights, Kentucky12.2008
Skills
- Skilled in Microsoft Windows and Office applications
- Comprehensive project management
- Project timeline management
- Strategic project execution
- Analytical problem-solving abilities
- Compliance-driven task execution
- Experienced in talent acquisition and development
- Multifaceted leadership expertise
- Led and developed large teams
Timeline
Project Manager
Kingdom Productions
03.2022 - Current
Technical Operations Manager
Secured Tech Solutions
10.2021 - 01.2022
Operations Manager-Exhibits/House and Grounds
Newport Aquarium
01.2018 - 09.2021
Service Manager
Lowes Home Improvement
12.2011 - 01.2018
Bachelor of Arts - Public Relations and Marketing
Northern Kentucky University