Jason Flores
Modesto,CA
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Hotel Elan
05.2018 - 09.2020
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Collected room deposits, fees, and payments.
Janitor
Shoreline
03.2020 - 05.2020
- Improved facility cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
- Enhanced building safety through regular inspection and repair of lights, doors, windows, and locks.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Retail Sales Associate
Guess
11.2021 - 01.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Counter Agent, Team Lead
Fox Rent A Car
04.2020 - 06.2023
- Enhanced customer satisfaction by providing efficient and courteous service at the counter.
- Streamlined check-in processes for faster service, reducing wait times for customers.
- Increased customer satisfaction by providing excellent service and addressing client needs promptly.
- Maximized revenue by recommending appropriate rental products and upselling services to customers.
- Increased sales revenue by developing and maintaining strong relationships with clients.
- Delivered excellent customer service for repeat business and referrals.
- Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
Education
High School Diploma -
Independence High School
05.2018
Skills
- Threat Assessment
- Information Gathering
- Crisis Management
- Sales proficiency
- Time Management
- Teamwork and Collaboration
- Direct Sales
- Customer Service
- Sales and Upselling
- Sales expertise
- Organizational Skills
- [Language] Fluency
Timeline
Retail Sales Associate
Guess
11.2021 - 01.2022
Counter Agent, Team Lead
Fox Rent A Car
04.2020 - 06.2023
Janitor
Shoreline
03.2020 - 05.2020
Front Desk Receptionist
Hotel Elan
05.2018 - 09.2020
High School Diploma -
Independence High School
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