Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Franklin

Los Angeles,USA

Summary

Program Coordinator with extensive experience in community engagement and team leadership at Goodwill of Houston. Expertise in grant management and stakeholder relations, leading successful job placement initiatives and enhancing local employment strategies. Committed to advancing diversity, equity, and inclusion while achieving measurable outcomes for underserved populations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Program Coordinator / Senior Program Manager

Goodwill of Houston
Houston, TX
02.2023 - Current
  • Spearheaded community engagement strategies to enhance local employment and education initiatives.
  • Managed a team of 12 career coaches, ensuring effective service delivery and performance metrics.
  • Drove job placement through partnerships, community fairs, and targeted outreach events.
  • Collaborated with stakeholders on program development, aligning curriculum with local resources.
  • Oversaw performance reporting and board communications to ensure compliance with grant requirements.
  • Directed daily operations of the program, maintaining compliance with applicable policies.
  • Interviewed prospective employees, providing input to HR on hiring decisions.

Chief People Officer (Community Engagement Focus)

Anchor of Hope
Los Angeles, CA
01.2014 - 02.2023
  • Directed HR, DEI, and outreach initiatives for multi-program nonprofit serving marginalized families.
  • Supervised teams of 10–15 staff and volunteers to deliver impactful programming.
  • Organized community advocacy campaigns and donor events to boost visibility and funding.
  • Cultivated relationships with city officials and advocacy groups to promote local hiring initiatives.
  • Integrated workforce development and inclusive hiring practices into organizational strategy, enhancing compliance.
  • Developed comprehensive human resource policies to ensure adherence to laws and regulations.
  • Coordinated training programs for managers and staff to improve productivity and customer service standards.

Board Member, Treasurer & Community Liaison

Los Angeles Neighborhood Council
Los Angeles, CA
06.2019 - 06.2021
  • Advocated for community priorities at City Hall and planning commissions, influencing local policy decisions.
  • Managed $50K budget to fund neighborhood programs and civic outreach initiatives effectively.
  • Spearheaded local hiring initiatives with construction developers, promoting employment equity.
  • Facilitated workshops on emergency response, job readiness, and small business education.
  • Reviewed financial statements to monitor organizational performance against established budgets.
  • Analyzed audit results from external auditors, addressing identified issues promptly.
  • Served as liaison between management, employees, shareholders, and stakeholders, enhancing communication.

Program Coordinator

United Job Creation Council
Los Angeles, CA
08.2010 - 01.2014
  • Executed community events and resource outreach, benefiting over 5,000 families annually.
  • Coordinated mentoring and training workshops with facilitators and interns.
  • Developed partnerships with schools and businesses to improve job access and college readiness.
  • Designed holiday drives, community fairs, and life skills programs for underserved youth.
  • Evaluated performance data to measure program success against established objectives.
  • Served as liaison between external organizations and partners delivering programming services.
  • Managed daily operations of the program, ensuring compliance with policies and regulations.

Project Manager (Community Partnerships)

Los Angeles Unified School District
Los Angeles, CA
07.2005 - 08.2010
  • Managed cross-departmental teams to boost educational outreach and student-family engagement.
  • Oversaw collaboration among school sites, caseworkers, and community organizations.
  • Directed outreach campaigns tailored to low-income community needs.
  • Tracked progress on student support goals and family engagement metrics.
  • Communicated with stakeholders to ensure timely, budget-compliant project execution.
  • Negotiated vendor contracts aligned with organizational objectives and budget limitations.
  • Facilitated conflict resolution among team members as needed.

Education

Master of Public Administration (MPA) -

Brandman University
Los Angeles, CA

Bachelor of Arts - Organizational Leadership

Brandman University
Los Angeles, CA

Skills

  • Community engagement strategies
  • Team leadership and development
  • Stakeholder relations and partnerships
  • Diversity, equity, and inclusion initiatives
  • Public outreach and event management
  • Grant management and fundraising
  • Workforce development and coaching
  • Policy advocacy and government relations

Certification

  • Motivational Interviewing
  • Diversity, Equity & Inclusion (DEI) Strategy
  • Grant Writing & Program Evaluation
  • Conflict Resolution & Community Mediation

Timeline

Program Coordinator / Senior Program Manager

Goodwill of Houston
02.2023 - Current

Board Member, Treasurer & Community Liaison

Los Angeles Neighborhood Council
06.2019 - 06.2021

Chief People Officer (Community Engagement Focus)

Anchor of Hope
01.2014 - 02.2023

Program Coordinator

United Job Creation Council
08.2010 - 01.2014

Project Manager (Community Partnerships)

Los Angeles Unified School District
07.2005 - 08.2010

Master of Public Administration (MPA) -

Brandman University

Bachelor of Arts - Organizational Leadership

Brandman University

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