Jason Frizzell
Escanaba
Summary
Experienced in quality assurance and inventory management, with a strong focus on workflow coordination and operational efficiency. Responsibilities included inspecting merchandise for quality prior to shipping, ensuring compliance with industry standards, and managing daily paperwork related to product handling. Trained new employees on procedures for packing and shipping, fostering a collaborative work environment while maintaining high service standards. Demonstrated ability to resolve customer complaints effectively, contributing to overall satisfaction and operational success.
Overview
12
12
years of professional experience
Work History
Packing and Shipping
Kobasic creations
Escanaba
07.2020 - Current
- Inspected merchandise for quality assurance prior to packing and shipping.
- Ensured accuracy of product specifications before packing and shipping.
- Communicated regularly with other departments to coordinate workflow between processes such as receiving, packing and shipping.
- Managed daily paperwork related to receiving, storing, picking, packing and shipping products accurately.
- Trained new employees on procedures for packing and shipping orders correctly.
General Manager
Wendy's
Escanaba
07.2013 - 07.2020
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Trained employees on duties, policies and procedures.
- Supervised employees through planning, assignments, and direction.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Escanaba High School
Escanaba, MI05-2010
Skills
- Quality assurance
- Inventory management
- Workflow coordination
- Employee training
- Customer service
- Packing and shipping
- Attention to detail
Timeline
Packing and Shipping
Kobasic creations
07.2020 - Current
General Manager
Wendy's
07.2013 - 07.2020
High School Diploma -
Escanaba High School