Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

jason fussell

Lakeland,FL

Summary

Dynamic and detail-oriented professional with extensive experience in dispatching and service coordination at Avereert Septic. Proven ability in problem-solving and customer relations, effectively managing schedules and prioritizing calls to enhance operational efficiency. Skilled in route planning and communication, ensuring timely service delivery and high customer satisfaction.

Overview

26
26
years of professional experience

Work History

A/C Installer

Airassult
03.2025 - 05.2025
  • Enhanced team productivity with effective communication, collaboration, and problem-solving skills.
  • Streamlined workflow by maintaining accurate inventory of tools, equipment, and materials required for each job.
  • Continually updated knowledge base through participation in industry-related training courses and workshops.
  • Achieved high levels of customer retention and referrals by consistently delivering outstanding service, quality installations, and prompt follow-up support.

Electrician

Morgan Electric Inc
05.1999 - 05.2003
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
  • Performed routine and complex maintenance and repairs on various electrical equipment.
  • Stored and maintained power tools and equipment for each job.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
  • Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
  • Mentored apprentice electricians in proper installation techniques, safety protocols, and troubleshooting methods to enhance their skill sets.
  • Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
  • Developed strong working relationships with clients through consistent professionalism, reliability, and transparency during projects.
  • Reduced downtime for clients by quickly diagnosing and repairing complex electrical issues.

Dispatcher

Avereert Septic
01.1999 - 05.2003
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Generated reports to track deliveries and maintain proper records and documentation.

Education

Diploma -

Lake Gibson High School
Lakeland, FL
11.1994

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Stress tolerance
  • Time management
  • Dispatching procedures
  • Prioritizing calls
  • Problem-solving
  • Customer relations
  • Dispatch coordination
  • Schedule management
  • Updating logs
  • Route planning
  • Schedule coordination
  • Customer relationship management
  • Route navigation
  • Routing orders
  • Service coordination
  • Work order management
  • Communication equipment operation
  • Dispatching field personnel
  • Service planning
  • Conflict resolution
  • Traffic monitoring
  • Multitasking and organization
  • Team collaboration
  • Verbal and written communication
  • Map reading
  • Record keeping
  • Emergency protocols
  • Equipment management
  • Delivery support
  • Critical thinker
  • Work order generation
  • Call handling
  • Shift coordination
  • Driver communication
  • Processing orders
  • Vehicle coordination
  • Workflow prioritization
  • Adjusting routes
  • Critical thinking

Additional Information

I have a wide range of skills.my skills can be used in the field And/or I have experience in the office in a supervisor positions.i can lead as well as follow directions and follow through with any task before me.

Timeline

A/C Installer

Airassult
03.2025 - 05.2025

Electrician

Morgan Electric Inc
05.1999 - 05.2003

Dispatcher

Avereert Septic
01.1999 - 05.2003

Diploma -

Lake Gibson High School

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jason fussell