Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Jason Gallardo

Walnut Creek,USA

Summary

Results-oriented sales professional with 11 years of expertise in customer service, demonstrating effective leadership through orchestration of business operations, strategic initiatives, marketing execution, talent acquisition, and employee development.

Overview

10
10
years of professional experience

Work History

Business Manager

VALENTINO
Walnut Creek, CA
08.2024 - Current
  • Business Manager for VALENTINO Beauty, specializing in high-end luxury color and fragrance sales.

Assistant Department Manager

Nordstrom
Walnut Creek, CA
12.2023 - 08.2024
  • Providing high level customer service, Business Operations & Sales
  • Scheduling, Visual Merchandizing, Stock & Inventory
  • Coaching Metrics & Leading Team To Exceed KPI's

Beauty Advisor

CHANEL
Walnut Creek, CA
11.2022 - 12.2023
  • High level customer service, expert product knowledge for high end clientele.

Business Manager

LANCOME
Pleasanton, CA
07.2022 - 11.2022
  • Achieving sales plan though customer service, fostering clientele relationships and follow-up via Macy's MyClient.

Sales Manager for Specialized Selling

Macy's
San Leandro, CA
11.2021 - 07.2022
  • Department Manager - Managing all specialized selling departments (commission sales areas) inclusive of Cosmetics, Fragrance, Shoes, Handbags, Furniture and Bedding and Fine Jewelry.
  • Operations oriented, scheduling, executing visual presentation, merchandizing standards and managing inventory
  • Driving revenue by exceeding KPI's, coaching, sell-through and leveraging vendor partnerships

Assistant Manager for Cosmetics & Fine Jewelry

Macy's
Pleasanton, CA
04.2021 - 11.2021
  • Managed Fine Jewelry and Cosmetics, assisting department manager and store executive team. Lead by supporting 10 counter managers, exceeding department metrics and total store objectives.
  • Assisted in operations, hiring and colleague development

3rd Key

MAC Cosmetics
Stockton, CA
08.2019 - 01.2021
  • Delivering sales goals by reporting revenue by hour, daily, weekly and monthly. Coaching and developing team's product knowledge, sales and makeup artistry by identifying opportunities and leveraging skills.

Retail Manager

MAC Cosmetics
Stockton, CA
10.2019 - 02.2020
  • Interim role, responsible for achieving and surpassing sales metrics. Team development, building clientele and makeup artistry. Delivering monthly performance reviews and documentations, cascading company communications and scheduling.

Makeup Artist

MAC Cosmetics
Tracy, CA
09.2016 - 08.2019
  • Providing exceptional customer service, makeup artistry and repeat clientele MyClient
  • Certified in Makeup in 30, 60, Lesson in 90 and Advanced 1

Freelance Makeup Artist

MAC Cosmetics
Northen California / Central Valley , CA
02.2015 - 02.2015
  • Supporting artistry at MAC locations in Northern California market for sick calls, extra coverage and events
  • Sales, color matching, full face makeup application, stock and cleaning

Education

High School Diploma -

Ronald E McNair
Stockton
05.2012

Certified Nursing Assistant (CNA) -

DeBrabander College of Nursing
Stockton

Skills

  • Effective Leadership
  • Employee training and development
  • Visual merchandising
  • Inventory management
  • KPI tracking
  • Performance coaching
  • Retail operations
  • Working knowledge of MS Office (Word, Excel and Outlook)
  • Scheduling
  • Recruitment and hiring
  • Cross-functional collaboration
  • Problem-solving
  • Strong communication skills
  • Excellence in customer service

Languages

  • American English
  • Tagalog (Philippines)
  • Ilocano (Philippines)

Accomplishments

  • Awarded Excellence in Customer Service - announced April 9th, 2024 at President’s club awards by Mr.Erik Nordstrom
  • Nordstrom Aspiring Leaders - Nominated and completed leadership training program September 2023
  • Facilitated CHANEL Masterclass producing $8.6K - CHANEL at Nordstrom, September 23rd 2023
  • Highest Pulse survey score in NW Region - Sales Manager at Macy’s Bayfair spring 2021 for colleague engagement
  • Placed in TOP 20 of all MAC Doors in North America - October, November and December 2019, achieved 110% of plan resulting in bonuses
  • Highest percentage in Northwest Region - MyClient percentage at 40% vs company goal of 25% as 20HR Artist for MAC at Macy's West Valley Q3 2018
  • TOP 10's Survey - Rated 10 out of 10 consistently from customer surveys for MAC at Macy's West Valley!

Timeline

Business Manager

VALENTINO
08.2024 - Current

Assistant Department Manager

Nordstrom
12.2023 - 08.2024

Beauty Advisor

CHANEL
11.2022 - 12.2023

Business Manager

LANCOME
07.2022 - 11.2022

Sales Manager for Specialized Selling

Macy's
11.2021 - 07.2022

Assistant Manager for Cosmetics & Fine Jewelry

Macy's
04.2021 - 11.2021

Retail Manager

MAC Cosmetics
10.2019 - 02.2020

3rd Key

MAC Cosmetics
08.2019 - 01.2021

Makeup Artist

MAC Cosmetics
09.2016 - 08.2019

Freelance Makeup Artist

MAC Cosmetics
02.2015 - 02.2015

High School Diploma -

Ronald E McNair

Certified Nursing Assistant (CNA) -

DeBrabander College of Nursing

Similar Profiles

CREATE PROFILE