JASON GALLOWAY
Brooklyn
Summary
Dynamic professional with extensive experience in customer service, sales techniques, and product knowledge. Adept at leveraging persuasive communication skills to engage customers and recommend tailored solutions. Proven track record in maintaining organized inventory while actively supporting team objectives, contributing to a cohesive work environment. Seasoned security professional with a robust background in asset protection and safety assurance, skilled in risk assessment, security protocol management, and effective incident response. Committed to fostering a secure atmosphere while enhancing customer satisfaction and driving sales performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Laced up
Brooklyn, NY
05.2025 - Current
- Created a friendly atmosphere by welcoming customers and effectively determining their specific requirements.
- Executed merchandising and display management techniques to ensure optimal store organization and product visibility.
- Maintained inventory accuracy by conducting regular stock audits and implementing organization systems.
- Enhanced customer engagement through personalized service and product recommendations.
- Developed promotional displays that increased product visibility and attracted customer interest.
Task Associate
ULTA Beauty
Brooklyn, NY
11.2023 - Current
- Executed comprehensive scanning of all shipments and inventory to ensure accuracy.
- Restocked shelves to maintain product availability. Assisted in changing promotional banners to enhance store visibility. Cleaned store areas to ensure a welcoming environment.
- Delivered exceptional customer service to enhance client satisfaction.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Trained new associates on operational procedures and customer engagement techniques.
Security Guard
Allied Universal
Brooklyn, NY
03.2021 - 07.2025
- Monitored premises through regular patrols. Assisted in surveillance system operations. Supported access control measures. Aided in incident investigations. Responded to emergency situations. Enforced facility rules and documented activities.
- Conducted regular patrols, identifying and addressing potential security risks.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Trained new security personnel on protocols and emergency response procedures.
Ramp Agent
WFS Worldwide Flight Services
Queens, New York
05.2022 - 01.2024
- Facilitated optimal aircraft servicing to enhance operational readiness by effectively managing ground support equipment.
- Facilitated seamless coordination of departures and arrivals to optimize overall operational effectiveness.
- Conducted pre-flight inspections on baggage handling equipment for safety compliance.
- Coordinated aircraft arrivals and departures to ensure timely operations.
- Loaded and unloaded cargo efficiently while adhering to weight restrictions.
Ramp Agent
Dnata
Queens, NY
12.2017 - 05.2021
- Maintained safety and security of ramp at all times.
- Executed precise guidance of planes to gates and coordinated all ground servicing tasks, focusing on baggage and cargo logistics.
- Trained new staff on safety protocols and operational procedures.
- Monitored environmental conditions to adjust operations accordingly during adverse weather.
- Collaborated with team members to streamline ramp operations and reduce delays.
Education
High school - Dental Hygiene
Clara Barton High School
Brooklyn, NY06-2015
Skills
- Access control management
- Real-time surveillance analysis
- Incident investigation
- Authorization control systems
- Conflict resolution
- CCTV monitoring
- Customer engagement
- Event security
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Stocking and receiving
- Retail store operations
- Sales expertise
- Shelf stocking
- Willing to learn
Certification
- F01
- CPR
- AED
References
Reference available upon request
Languages
English
Timeline
Sales Associate
Laced up
05.2025 - Current
Task Associate
ULTA Beauty
11.2023 - Current
Ramp Agent
WFS Worldwide Flight Services
05.2022 - 01.2024
Security Guard
Allied Universal
03.2021 - 07.2025
Ramp Agent
Dnata
12.2017 - 05.2021
High school - Dental Hygiene
Clara Barton High School