Jason Garzia
Pembroke Pines,FL
Summary
Highly driven General Manager successful at implementing strategic initiatives to drive growth and profitability. Recognized for performance excellence in operations whilst enhancing customer experiences. Successful at motivating, training and developing team members to drive positive results in a highly competitive environment.
Overview
17
17
years of professional experience
Work History
General Manager
The Doral Yard
Doral, FL
01.2022 - Current
- Managed combined sales volume of over 10M dollars in yearly revenue and 100+ employees
- Implemented strategic initiatives resulting in a 15% decrease in labor costs and a 10% reduction in COGS.
- Achieved highest level of employee retention in Company history.
- Maintained relationships with over 30 vendors to obtain the best pricing, materials and labor for a complex 25,000 sq ft multi-unit, multi-vertical operation.
- Developed and implemented a variety of SOPs to enhance and streamline business operations.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Sales Agent
Carnival Cruise Lines
Miami, FL
01.2015 - 01.2022
- Developed career long relationships with customers by providing excellent customer service.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Coached new employees on best practices for closing deals quickly and efficiently.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Part of an exclusive and elite sales team that was formed to experiment and initiate social media into everyday sales strategy.
Pharmacy Technician
Walgreens
Plantation, FL
04.2010 - 12.2014
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Electrical Apprentice
Edd Helms Electric Inc
Miami, FL
05.2007 - 03.2010
- Worked with a variety of tools and materials to complete various aspects of jobs.
- Maintained accurate documentation of all work performed.
- Followed relevant electrical and building codes, as well as detailed and specific instructions from the Journeyman for each job.
Education
Associate of Arts - Pharmacy (Pre-Pharmacy)
Miami Dade College
Miami, FL05-2007
Skills
- Team Leadership
- Project Management
- Expense Management
- Financial Administration
- Operations Oversight
- Cost Reductions
- Schedule Management
- P&L Management
Timeline
General Manager
The Doral Yard
01.2022 - Current
Sales Agent
Carnival Cruise Lines
01.2015 - 01.2022
Pharmacy Technician
Walgreens
04.2010 - 12.2014
Electrical Apprentice
Edd Helms Electric Inc
05.2007 - 03.2010
Associate of Arts - Pharmacy (Pre-Pharmacy)
Miami Dade College