Summary
Overview
Work History
Education
Skills
Timeline
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Jason Gaukin

Kenton,OH

Summary

Dynamic logistics professional with a strong work ethic and problem-solving abilities, honed as transportation management. Proven track record in enhancing customer satisfaction and optimizing supply chain processes. Skilled in effective communication and safety compliance, consistently achieving on-time delivery rates while fostering positive relationships with clients and vendors.

Overview

25
25
years of professional experience

Work History

Assistant Operator

Precision Strip
06.2023 - Current
  • Developed strong problem-solving abilities by resolving technical issues that arose during machine operation swiftly and effectively.
  • Covered operators during breaks to reduce operational delays and maintain production schedule.
  • Demonstrated adaptability by quickly learning new machinery or techniques as required by changing production demands.
  • Enhanced production efficiency by monitoring equipment performance and conducting regular maintenance tasks.
  • Worked closely with supervisors to address any concerns or discrepancies identified during the inspection process promptly.
  • Achieved maximum output of production with desired quality while maintaining clean and safe working area.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

Logistics Manager

HTI Hall Trucking
05.2021 - 06.2023
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Directed shipping and receiving of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Developed strong relationships with vendors, leading to improved pricing and service levels.
  • Negotiated transportation and logistics contracts to reduce shipping costs.
  • Streamlined supply chain processes, leading to reduction in order fulfillment times.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.

Operations Manager

Lanes Transfer
08.2017 - 05.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Driver Manager

Martin Transportation
03.2013 - 08.2017
  • Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
  • Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
  • Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
  • Enhanced driver performance by implementing effective training programs and coaching sessions.
  • Coordinated with drivers to organize timely pickup and delivery.
  • Developed strong relationships with clients through consistent communication and excellent service, resulting in repeat business.
  • Addressed driver communications and provided required data to drivers.
  • Streamlined route planning with the use of GPS navigation software, optimizing schedules for maximum efficiency.
  • Monitored compliance with DOT regulations and maintained necessary documentation for audits and inspections.
  • Addressed equipment breakdowns promptly by coordinating with repair shops and maintaining a database of trusted vendors.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Dispatcher

Midwest Logistics Systems
09.2010 - 03.2013
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of over 100 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
  • Ensured compliance with local, state, and federal regulations related to emergency communications.
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.

Assistant Manager

Showplace Rent To Own
01.2001 - 08.2010
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.

Education

High School Diploma -

Ridgemont High School
Ridgeway, OH
05-1996

Certificate of Technical Studies - Architectural Drafting

Ohio Hi Point
Bellefontaine, OH
05-1996

Associate of Applied Science - Computer And Information Sciences

DeVry University
Chicago, IL
05-2012

Skills

  • Hand and power tools
  • Attention to detail
  • Effective communication
  • Tool operation
  • Safety compliance
  • Materials handling
  • Valid Driver's license
  • Heavy lifting
  • Inspections and reviews
  • Efficient multitasking
  • Production work
  • Hand-eye coordination
  • Forklift operation
  • Data entry
  • Flexible schedule
  • Manufacturing procedures
  • Hand and foot coordination
  • Work scheduling
  • Drywalling
  • Roofing
  • Positive attitude
  • Teamwork and communication
  • Strong work ethic
  • Good communication
  • Teamwork
  • Time management
  • Problem-solving abilities
  • Following instructions
  • Punctual and reliable
  • Computer skills
  • Organizational skills
  • Critical thinking

Timeline

Assistant Operator

Precision Strip
06.2023 - Current

Logistics Manager

HTI Hall Trucking
05.2021 - 06.2023

Operations Manager

Lanes Transfer
08.2017 - 05.2021

Driver Manager

Martin Transportation
03.2013 - 08.2017

Dispatcher

Midwest Logistics Systems
09.2010 - 03.2013

Assistant Manager

Showplace Rent To Own
01.2001 - 08.2010

High School Diploma -

Ridgemont High School

Certificate of Technical Studies - Architectural Drafting

Ohio Hi Point

Associate of Applied Science - Computer And Information Sciences

DeVry University

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Jason Gaukin