Jason Gee
Nephi
Summary
Dynamic Operations Manager with a proven track record at Maverik Adventure's First Stop, excelling in team leadership and process optimization. Enhanced service quality through effective staff training and inventory management, achieving significant improvements in operational efficiency. Committed to fostering a collaborative environment while ensuring compliance with health and safety standards.
Overview
18
18
years of professional experience
Work History
Operations Manager
Maverik Adventure's First Stop
08.2024 - Current
- Assisted in daily operations, ensuring efficient workflow and adherence to company policies.
- Collaborated with team members to streamline processes and enhance overall service quality.
- Managed inventory control, maintaining optimal stock levels to support operational needs.
- Provided training and support to new staff, fostering a collaborative work environment.
- Coordinated scheduling and resource allocation, ensuring alignment with business objectives.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Operations Manager
Maverik Adventure's First Stop
01.2024 - 08.2024
- Supervised daily operations of food service team, ensuring efficient workflow and high-quality service.
- Trained new employees on food safety protocols and customer service standards.
- Coordinated inventory management, ensuring timely restocking of supplies and minimizing waste.
- Implemented process improvements that enhanced operational efficiency and reduced wait times.
- Monitored food preparation areas for compliance with health regulations, maintaining cleanliness and safety standards.
- Collaborated with management to identify training needs and develop ongoing professional development programs for staff.
- Maintained high standards of quality control through meticulous attention to recipe execution and presentation aesthetics on every dish served.
- Served as a key liaison between front-of-house staff and back-of-house operations, facilitating seamless communication for optimal customer experiences.
Manager
Olive Garden Restaurant
07.2007 - 07.2021
- Assisted in daily operations, ensuring efficient workflow and adherence to company policies.
- Collaborated with team members to streamline processes and enhance overall service quality.
- Managed inventory control, maintaining optimal stock levels to support operational needs.
- Provided training and support to new staff, fostering a collaborative work environment.
- Coordinated scheduling and resource allocation, ensuring alignment with business objectives.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Order Fulfillment Associate
Walmart
10.2022 - 12.2023
- Collaborated with cross-functional teams to streamline fulfillment processes and reduce delays.
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Followed procedures at all times for personal and team safety.
- Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
- Improved pick rates by optimizing routes within the warehouse, reducing travel time between product locations.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
Education
High School Diploma -
Juab High School
Nephi, UTSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Staff management
- Management
- Policies and procedures implementation
- Employee motivation
- Staff development
- Customer relationship management
- Client relationships
- Schedule management
- Health and safety compliance
- Regulatory compliance
Timeline
Operations Manager
Maverik Adventure's First Stop
08.2024 - Current
Operations Manager
Maverik Adventure's First Stop
01.2024 - 08.2024
Order Fulfillment Associate
Walmart
10.2022 - 12.2023
Manager
Olive Garden Restaurant
07.2007 - 07.2021
High School Diploma -
Juab High School
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