Jason Getts
Palm Bay,FL
Summary
Hardworking Plumbing Technician bringing 37+ years of experience performing diverse maintenance and repair duties With a proven track record at Plumbing Today, I excel in troubleshooting and repair, enhancing customer satisfaction through exceptional service. My expertise in technical support and a positive attitude have significantly contributed to team success. Skilled in both leadership and hands-on technical tasks, I consistently deliver results that exceed employer expectations. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
28
28
years of professional experience
Work History
Plumbing Service Technician
Freedom Air and Plumbing
01.2025 - Current
- Conducted thorough inspections of client's plumbing systems to identify potential problems before they escalated into costly repairs.
- Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
- Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
- Provided excellent customer service by addressing client concerns and answering questions about plumbing systems.
Field Supervisor
Plumbing Today
03.2023 - 02.2025
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Plumbing Field Technician Trainer
Modern Plumbing Industries
05.2017 - 02.2023
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
Senior Field Service Technician
Ace Solves It All
07.2015 - 05.2017
- Collaborated with cross-functional teams to ensure seamless integration of new equipment installations.
- Operated hand tools and power equipment according to company safety procedures.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Discussed and recommended service options with customers and explained costs involved.
Plumber
U.S. Veterans Affairs
02.2013 - 07.2015
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
Journeyman Plumber
Denny Dyer Plumbing
08.2012 - 02.2013
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Selected type and size of piping required for each project.
Plumbing Field Technician Trainer
ARS Rescue Rooter
01.2012 - 07.2012
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
Plumbing Field Technician Trainer
Hiller Plumbing Heating Cooling & Electrical Nashville
05.2009 - 01.2012
- Delivered high-quality work by diligently following standard operating procedures.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Calibrated new and existing equipment for optimal performance.
Water Treatment Sales /Plumbing Service Technician
Ben Franklin Plumbing
10.2008 - 05.2009
- Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
- Composed nationwide water filtration sales program
Maintenance Technician
Advanced Brands
10.2007 - 10.2008
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Plumbing Field Technician Trainer
Bebee Plumbing
07.2007 - 10.2007
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Communicated with customers to provide updates, gather information and resolve issues.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
Plumbing Department Manager
Diamondback Plumbing
03.2004 - 07.2007
- Developed strong vendor relationships to ensure a consistent supply of quality materials at competitive prices.
- Increased customer satisfaction by addressing and resolving plumbing issues in a timely manner.
- Fostered a positive work environment by promoting open communication among employees and encouraging feedback on department processes or policies.
- Mentored junior team members to help them develop their skills and advance their careers within the organization.
Plumbing Technician
Arizona Plumbing Services
05.2003 - 03.2004
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Installed, repaired and maintained water, gas and sewer systems.
- Maximized equipment lifespan through proper installation techniques, ensuring long-lasting functionality for clients'' investment.
Comm/Nav Technician
U.S.A.F. Little Rock
05.1999 - 05.2003
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Plumber's Apprentice
MCC Mechanical LLC
01.1997 - 07.1999
- Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
Education
High School Diploma -
Mainland High School
Daytona Beach, FL05.1995
Skills
Problem-Solving
Troubleshooting and repair
Positive Attitude
Customer Service
Teamwork and Coordination
Inventory Management
Technical Support
Training and mentoring
Courteous and Professional
Timely Reports Completion
MS Office
Team Supervision
Excellent Communication
Reliability
Timeline
Plumbing Service Technician
Freedom Air and Plumbing
01.2025 - Current
Field Supervisor
Plumbing Today
03.2023 - 02.2025
Plumbing Field Technician Trainer
Modern Plumbing Industries
05.2017 - 02.2023
Senior Field Service Technician
Ace Solves It All
07.2015 - 05.2017
Plumber
U.S. Veterans Affairs
02.2013 - 07.2015
Journeyman Plumber
Denny Dyer Plumbing
08.2012 - 02.2013
Plumbing Field Technician Trainer
ARS Rescue Rooter
01.2012 - 07.2012
Plumbing Field Technician Trainer
Hiller Plumbing Heating Cooling & Electrical Nashville
05.2009 - 01.2012
Water Treatment Sales /Plumbing Service Technician
Ben Franklin Plumbing
10.2008 - 05.2009
Maintenance Technician
Advanced Brands
10.2007 - 10.2008
Plumbing Field Technician Trainer
Bebee Plumbing
07.2007 - 10.2007
Plumbing Department Manager
Diamondback Plumbing
03.2004 - 07.2007
Plumbing Technician
Arizona Plumbing Services
05.2003 - 03.2004
Comm/Nav Technician
U.S.A.F. Little Rock
05.1999 - 05.2003
Plumber's Apprentice
MCC Mechanical LLC
01.1997 - 07.1999
High School Diploma -
Mainland High School
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