Jason Gilpatrick
Fort Branch,IN
Overview
21
21
years of professional experience
1
1
Certification
Work History
Team Leader
Toyota Boshoku Indiana
Princeton, IN
05.2003 - Current
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Maintained daily inventory to facilitate successful material distribution.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Implemented strategic plans to enhance team performance and productivity.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Championed the adoption of new technologies to improve team productivity and service delivery.
- Offered training and support to keep team members motivated and working toward objectives.
- Allocated resources effectively to ensure project completion within deadlines and budget.
- Motivated team members through recognition programs and performance-based incentives.
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Ensured compliance with legal and regulatory requirements in all team activities.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Delegated daily tasks to team members to optimize group productivity.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Worked closely with human resources to support employee management and organizational planning.
- Implemented strategies to take advantage of new opportunities.
- Set specific goals for projects to measure progress and evaluate end results.
- Monitored operations and reviewed records and metrics to understand company performance.
- Organized client meetings to provide project updates.
- Maintained positive working relationship with fellow staff and management.
- Assessed company operations for compliance with safety standards.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Determined consumer needs to provide products and services appealing to larger market.
- Analyzed company's expenditures and developed financial models.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Audited company's legal documents to verify compliant policies and procedures.
- Analyzed key performance indicators to identify effective strategies.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
High School Diploma -
Gibson Southern High School
Fort Branch, IN05-1997
Skills
- Complaint resolution
- Team Supervision
- Overtime Management
- Quality Improvement
- Shift Scheduling
- Documentation And Reporting
- Onboarding and Orientation
- Analytical Thinking
- Complex Problem-Solving
- Work Planning
Accomplishments
- Safety
- Toyota Production Systems
- Skills Development Classes
- Personal Cognitive Communication skills
Certification
- Fork Lift Certification and License
- Overhead Crane Certification and License
- Hazmat Certifications
References
References available upon request.
Timeline
Team Leader
Toyota Boshoku Indiana
05.2003 - Current
High School Diploma -
Gibson Southern High School
- Fork Lift Certification and License
- Overhead Crane Certification and License
- Hazmat Certifications