Jason Glenn
Newcastle,WA
Summary
A dedicated professional currently pursuing a degree in Information Technology, with extensive hands-on experience in logistics, security operations and warehouse management. I thrive in dynamic, fast-paced environments, bringing a strong focus on operational efficiency and customer satisfaction. With a proven ability to streamline processes, collaborate with diverse teams and deliver high-quality service, I am committed to contributing to organizational success. I am eager to apply my growing expertise to drive innovation and support business objectives.
Overview
10
10
years of professional experience
Work History
Security Operations Specialist
Securitas Security Services USA
12.2022 - Current
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Transitioned to a high-security corporate facility, entrusted with sensitive asset monitoring
- Supervised and mentored new security staff, providing training, emergency response, and facility procedures.
- Produced detailed daily reports on incidents and observations, contributing to improved security measures.
Security Operations Specialist
Allied Universal Security
10.2019 - 12.2022
- Conducted regular patrols and monitored premises, ensuring a secure environment and reducing unauthorized access incidents.
- Managed access control for employees, visitors, and vehicles, processing entries and exits while maintaining compliance with security protocols.
- Monitored alarms and surveillance systems, identifying and mitigating potential threats to enhance overall safety.
- Reported suspicious activities and individuals, enabling proactive interventions that prevented security breaches.
- Utilized two-way radios and other communication devices to coordinate responses, improving reaction times during critical situations.
Logistics and Delivery Specialist
Olympic Brake Supply
03.2017 - 10.2019
- Loaded and unloaded products safely and efficiently, ensuring accurate and damage-free inventory handling for over 1,500 deliveries.
- Established and maintained strong customer relationships through professional service, contributing to repeat business and customer satisfaction.
- Delivered high-quality products to customers, consistently meeting delivery deadlines and maintaining the average on-time delivery rate.
- Inspected inventory for damage or faults, identifying and addressing over 50 issues to maintain product quality and customer trust.
- Performed inventory counts and confirmations, ensuring accurate records and supporting efficient warehouse operations.
Fulfillment Associate
Amazon
11.2015 - 03.2017
- Counted and stocked merchandise according to inventory control logs, ensuring accurate inventory management.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast and accurate, throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Maintained high standards of merchandise handling, minimizing damage and ensuring product integrity throughout storage and shipping processes.
Education
Associate of Applied Science - Information Technology
Bellevue College
Bellevue, WA12-2027
Skills
- MS Office (Word, Excel, PowerPoint, Google docs)
- Operational risk management
- Teamwork and cooperation
- Detail-oriented
- Verbal and written communication
- Problem-solving
- Adaptability/Flexibility
- Power Tools and Equipment
- Assembly and production
Timeline
Security Operations Specialist
Securitas Security Services USA
12.2022 - Current
Security Operations Specialist
Allied Universal Security
10.2019 - 12.2022
Logistics and Delivery Specialist
Olympic Brake Supply
03.2017 - 10.2019
Fulfillment Associate
Amazon
11.2015 - 03.2017
Associate of Applied Science - Information Technology
Bellevue College
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