Summary
Overview
Work History
Education
Skills
Training
Timeline
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Jason Gomes

Information Technology Intern
McKinney,Texas

Summary

Detail-oriented Computer Science student with a strong foundation in both hardware and software technologies. Demonstrates proficiency in automation scripting, software setup, and management, alongside effective communication skills and team collaboration. Eager to contribute to a forward-thinking company through an IT internship, bringing hands-on experience in IT support and software automation.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Help Desk IT Intern

BenefitMall
10.2023 - Current
  • Delivered comprehensive hardware and software support through phone and remote access, enhancing customer satisfaction. - Conducted PC imaging and backup operations, alongside migrations, leveraging Deployment Console for efficiency. - Streamlined onboarding and offboarding processes, including email account administration, improving operational workflows. - Participated in IT audits to ensure service quality, and managed Active Directory user and computer accounts. - Implemented a user-driven approach to reduce shipping costs for laptops and peripherals, demonstrating cost-saving initiative. - Facilitated communication between vendors and company personnel to expedite purchases.

Robotics Technician

Target Shop
04.2021 - 10.2023
  • Spearheaded the design, construction, and maintenance of robots to automate manufacturing processes, enhancing productivity. - Utilized C++ and Python for developing and modifying robotic software, ensuring operational efficiency. - Crafted technical manuals and schematics, and proficiently assembled and tested various robot components. - Applied expert-level troubleshooting and maintenance skills to robotic systems, maintaining high uptime.

Education

Bachelor of Science - Computer Science

Colorado State University
Fort Collins, CO
08.2023 - Current

Associate of Science - Mathematics And Computer Science

Dallas College
Dallas, TX
08.2018 - 05.2023

Skills

Programming Language: Java, Python , C

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Training

SDET Java: Automation Testing | Techfios | Addison, TX

Timeline

Help Desk IT Intern

BenefitMall
10.2023 - Current

Bachelor of Science - Computer Science

Colorado State University
08.2023 - Current

Robotics Technician

Target Shop
04.2021 - 10.2023

Associate of Science - Mathematics And Computer Science

Dallas College
08.2018 - 05.2023

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Jason GomesInformation Technology Intern