Jason Gonzalez
Banning,CA
Overview
6
6
years of professional experience
Work History
Delivery Driver/Warehouse Forklift Operator
YS&Son
01.2024 - Current
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Unloaded materials and goods at designated locations for best project availability.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
- Manually counted Number of picked and packaged orders for any loss.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded and stacked materials by raising and lowering lifting devices.
Assistant Manager
D"Place Entertainment
03.2023 - 08.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Store Manager
Spacetel LLC
06.2021 - 06.2023
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Associate
Amazon
12.2020 - 03.2021
- Worked varied hours, days, nights and weekends as business needs dictate.
- Responsible for handling, packaging, and shipping items to customers.
- Operated some-what complex company software.
Cook/Shift Leader
Alberto's Mexican Cuisine
07.2019 - 04.2020
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Placed orders to restock items before supplies ran out.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Collaborated with staff members to create meals for large banquets.
- Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
- Also managed cash flow of establisment.
Temporary Employee
Lowes Distribution Center
03.2019 - 06.2019
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Wrapped pallets in shrink wrap prior to loading.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Consistently lifted materials weighing as much as 90 pounds.
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Performed inventory control, such as counting and stocking merchandise.
Seasonal Worker
UPS Customer Center
12.2018 - 02.2019
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
Sales Associate
Cricket Wireless
04.2018 - 09.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Tracked stock using company inventory management software.
- Prepared large cash deposits with zero discrepancies.
Education
High School Diploma -
New Horizons High School
05.2019
Skills
- Team Leadership
- Customer Service
- Goals and Performance
- Employee Motivation
- Accurate Cash Handling
- Product and Service Sales
- Store Opening and Closing Procedures
- Sales Expertise
- Inventory Management
- Time Management
- Bank Deposit Procedures
- Customer Relations
- Positive and Friendly
- Outstanding Communication Skills
- Problem-Solving
- Attention to Detail
- Commercial driving
- Cargo Handling
- Equipment Operation
- Vehicle Maintenance
- Quality Assurance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver/Warehouse Forklift Operator
YS&Son
01.2024 - Current
Assistant Manager
D"Place Entertainment
03.2023 - 08.2023
Store Manager
Spacetel LLC
06.2021 - 06.2023
Associate
Amazon
12.2020 - 03.2021
Cook/Shift Leader
Alberto's Mexican Cuisine
07.2019 - 04.2020
Temporary Employee
Lowes Distribution Center
03.2019 - 06.2019
Seasonal Worker
UPS Customer Center
12.2018 - 02.2019
Sales Associate
Cricket Wireless
04.2018 - 09.2018
High School Diploma -
New Horizons High School