Jason Gonzalez

• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed on-time deliveries by choosing best and most efficient routes.
• Delivered packages to customer doorsteps and business offices.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Maneuvered forklift safely in congested and confined areas using Skill and Technique.
• Manually counted Number of picked and packaged orders for any loss.
• Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
• Unloaded and stacked materials by raising and lowering lifting devices.

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Improved customer satisfaction by addressing and resolving complaints promptly.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Protected store from loss or theft by setting and enforcing clear security policies.
• Minimized on-site cash with frequent deposits and high accuracy in predicting operations.

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• Responsible for handling, packaging, and shipping items to customers.
• Operated some-what complex company software.

• Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
• Inspected freezer and refrigerator daily to check and maintain proper temperatures.
• Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Placed orders to restock items before supplies ran out.
• Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
• Collaborated with staff members to create meals for large banquets.
• Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
• Managed cash flow of establishment.

• Worked effectively in fast-paced environments.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Consistently lifted materials weighing as much as 90 pounds.
• Moved products using Forklifts and other equipment, consistently meeting challenging performance goals.

• Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
• Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
• Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
• Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Engaged with customers to effectively build lasting relationships.
• Solved customer challenges by offering relevant products and services.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained customer satisfaction with quick and professional handling of products.
• Tracked stock using company inventory management software.
• Prepared large cash deposits with zero discrepancies.