Hi, I’m
Jason Gorr
Plant supervisor
Toledo,OH.
Summary
To obtain a position that will enable me to use my superb organizational skills, admirable educational and community outreach background, and ability to communicate and build winning relationships with clients. Motivated customer service specialist with over 20 years office experience in a fast-paced, team-based environment.
Overview
23
years of professional experience
Work History
Dana HoldingNapoleon, OH
Assembly Line Worker
06.2024 - Current
Job overview
- Operated assembly line machinery, ensuring adherence to safety protocols and quality standards.
- Collaborated with team members to optimize production workflows and reduce downtime.
- Conducted routine inspections of finished products for quality assurance and defect identification.
- Trained new employees on assembly techniques and safety procedures, fostering a cohesive work environment.
Owens IllinoisPerrysburg, OH.
Customer Service Representative
08.2015 - Current
Job overview
- LSS Yellow Belt project training and completion.
- MRP, DRP, & ERP management and BW functioning within SAP.
- Measurably reduced claims on the spirits team for Brown Forman from 70% down to 14% in 9 months time.
- Ensuring superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Minutemen Staffing SolutionsToledo, OH
Recruiter
08.2023 - 01.2024
Job overview
- Developed targeted recruitment strategies to attract top talent across diverse industries.
- Conducted in-depth candidate interviews to assess qualifications and fit for organizational culture.
- Collaborated with hiring managers to refine job descriptions and streamline recruitment processes.
- Implemented an applicant tracking system to enhance efficiency in candidate management and communication.
Allermuir UsaMaumee, OH
Logistics Specialist
07.2022 - 03.2023
Job overview
- Managed inventory control processes to optimize stock levels and reduce excess materials.
- Coordinated transportation logistics to ensure timely delivery of goods across multiple regions.
- Developed and implemented standard operating procedures for warehouse operations, enhancing efficiency.
- Trained and mentored junior staff on best practices in logistics management and safety protocols.
Ruf Briquetting SystemsElyria, OH
Inside Sales Representative
06.2021 - 06.2022
Job overview
- Cultivated relationships with clients, enhancing customer satisfaction and loyalty.
- Executed sales strategies to achieve quarterly targets and drive revenue growth.
- Analyzed market trends to identify potential opportunities for business development.
- Collaborated with cross-functional teams to streamline communication processes and improve efficiency.
AAA Standard ServicesToledo, OH
Project Estimator
12.2019 - 04.2020
Job overview
- Developed accurate project cost estimates to align with budgetary constraints.
- Analyzed project specifications and drawings to identify potential cost-saving measures.
- Collaborated with engineering and procurement teams for comprehensive bid preparation.
- Evaluated subcontractor proposals to ensure competitive pricing and quality standards.
Plygem WindowsWalbridge, OH
Team Leader Manager
10.2018 - 01.2019
Job overview
- Led cross-functional teams to achieve operational goals and improve project outcomes.
- Streamlined processes to enhance team efficiency and reduce turnaround times.
- Mentored junior staff, fostering professional development and knowledge sharing.
- Implemented best practices to optimize resource allocation and workflow management.
MR DirectToledo, OH
Warehouse Manager
08.2018 - 10.2018
Job overview
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Implemented inventory management systems, improving accuracy of stock levels and reducing discrepancies.
ETNA supplyToledo, OH
Warehouse Supervisor
05.2017 - 02.2018
Job overview
- Supervised daily warehouse operations, ensuring compliance with safety protocols and quality standards.
- Managed inventory control processes, optimizing stock levels and minimizing discrepancies.
O-I GlassPerrysburg, OH
Customer Service Representative
08.2015 - 05.2017
Job overview
- Resolved customer inquiries with a focus on product knowledge and service excellence.
- Managed order processing and ensured timely delivery of products to customers.
Tri-State Forest ProductsPerrysburg, OH
Inside Sales
08.2012 - 08.2015
Job overview
- Developing lasting relationships with contractors, builders, and sales reps in the new construction and renovation business.
- DRP and MRP in a DMS database for hundreds of building material clients in the Ohio/Indiana/Michigan locations.
- Established new contacts with builders to contract the Cass Corridor in Detroit, Hensville, LMHA, and The Ronald McDonald House at ProMedica Toledo Hospital.
- Preparing documents to flood lumberyards with specials and other times preparing estimates and creating resolutions.
Libbey GlassToledo, OH
Customer Relations Representative
03.2003 - 06.2011
Job overview
- Maintaining professional relationships with my clientele via telephone, fax, and e-mail.
- Recording and processing all customer purchase orders, negotiated pricing, prepared quotes and notified customers of promotions.
- Preparing credits, claims, and deductions to ensure customer satisfaction.
- Handling shortages and overages, notifying customers of tracking info on their shipments, verifying warehouse inventory, providing samples and catalogs, and assisting with website navigation.
Education
Axia College
Associate of Arts from Psychology
2009
University Overview
- 3.37 GPA
- Associate's Degree
- Coursework includes: Speech and Communication, Sociology and Psychology
Skills
- SAP
- MS Windows proficient
- Oracle 10
- JD Edwards
- Novell/Groupwise
- Creative problem solver
- Exceptional communication skills
- Quick learner
- Strong client relations
- Shipping and receiving professional
- Mediation capability
Interests
Active member and volunteer in my community and organizations Leading new believers in life-groups and volunteering with child advocacy groups like World Vision, Food for the Hungry, and Compassion International Enjoy promoting Christian music events Worked with Premier Productions and Transparent Productions in the past to promote these concerts Also include Vision Kitchen, Habitat for Humanity, and local churches for other favorites
Timeline
Assembly Line Worker
Dana Holding
06.2024 - Current
Recruiter
Minutemen Staffing Solutions
08.2023 - 01.2024
Logistics Specialist
Allermuir Usa
07.2022 - 03.2023
Inside Sales Representative
Ruf Briquetting Systems
06.2021 - 06.2022
Project Estimator
AAA Standard Services
12.2019 - 04.2020
Team Leader Manager
Plygem Windows
10.2018 - 01.2019
Warehouse Manager
MR Direct
08.2018 - 10.2018
Warehouse Supervisor
ETNA supply
05.2017 - 02.2018
Customer Service Representative
O-I Glass
08.2015 - 05.2017
Customer Service Representative
Owens Illinois
08.2015 - Current
Inside Sales
Tri-State Forest Products
08.2012 - 08.2015
Customer Relations Representative
Libbey Glass
03.2003 - 06.2011
Axia College
Associate of Arts from Psychology