Jason Graffia
Anaheim,CA
Summary
I believe my experience and passion for working with and assisting people with their desires and needs makes me a valuable candidate for Tesla.
I am a dynamic and results-oriented professional with a proven track record at Pendry Newport Beach, where I enhanced customer satisfaction through personalized service and efficient teamwork. Skilled in multitasking and communication, I bring a positive outlook and quick learning ability to meet and exceed employer expectations. Expert in coordinating projects and fostering client relationships, ensuring high-quality outcomes within tight deadlines.
Overview
12
12
years of professional experience
Work History
Server, Elwood Club
Pendry Newport Beach
08.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained constant communication with all departments to benefit guest expecation
Firefighter, California State Guard
California State Guard
09.2021 - Current
- Oversaw daily command for squad of ten soldiers, demonstrating strong moral character, intellect
and respect. - Used active listening and effective communication to alleviate issues between personnel members.
- Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures
and supporting team health and performance.
Maintained equipment to ensure it's readiness for hand crew operations. - Conducted hand crew operations under Cal Fire MCAD (Military Crew Advisors) at The Dixie Fire.
Trained continuously to maintain required physical fitness for demanding work.
Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical
pumps. - Patrolled previously burned areas after fire containment to locate and eliminate dangerous hot
spots.
Video Producer
Self Employed
01.2013 - Current
- Coordinated closely with talent and crew to ensure smooth on-set operations during filming sessions.
- Contributed to the overall success of the company by consistently meeting deadlines, producing high-quality work, and maintaining strong client relationships.
- Managed multiple projects simultaneously, delivering high-quality videos within tight deadlines and budget constraints.
- Wrote program content and produced broadcast segments.
- Developed creative concepts for various multimedia projects, ensuring alignment with marketing objectives.
Education
Bachelor of Arts - Television/Film Production
California State University, Fullerton
Fullerton, CA05-2009
Skills
Ability to learn quickly about people and their needs
Possesses strength in working as a team and communicating effectively for a desired outcome
Optimism and positive outlook at all all times in both professional and personal life
Ability to learn products and to convey information to guests in a sensible way
awards
California State Service Ribbon
Languages
Spanish
Limited Working
Timeline
Server, Elwood Club
Pendry Newport Beach
08.2023 - Current
Firefighter, California State Guard
California State Guard
09.2021 - Current
Video Producer
Self Employed
01.2013 - Current
Bachelor of Arts - Television/Film Production
California State University, Fullerton
Similar Profiles
Corinne BenoskiCorinne Benoski
Massage Therapist at Pendry Newport BeachMassage Therapist at Pendry Newport Beach
Parker HawParker Haw
Barback at The Pendry Newport BeachBarback at The Pendry Newport Beach
Guadalupe ArronaGuadalupe Arrona
Certified Medical Assistant at Newport Beach Medical AssociatesCertified Medical Assistant at Newport Beach Medical Associates