Jason Granchi
Rochester Hills,MI
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Firearms Compliance Coordinator
Dunham's Athleisure Corporation
03.2016 - Current
- Investigated and documented all violations of compliance regulations to determine necessary improvements.
- Assisted with development of compliance objectives and strategies.
- Implemented company compliance programs by researching changes in Firearms legislation, maintaining company policy documentation and educating personnel on compliance policies.
- Developed effective tracking systems for reporting potential non-compliance incidents swiftly and accurately.
- Maintain FFL (Federal Firearms Licenses) for 260 locations.
- Ensure all Responsible Person at each location are in compliance with ATF.
- Conduct background checks for all new hires, review results with HR for failed Backgrounds.
- Coordinate installs and repairs for CCTV, Intrusion and EAS systems.
- Compile quarterly and yearly stats.
- Recovered over $100K in billing errors.
Manager
Paint Creek Cider Mill
08.2014 - 03.2016
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Oversaw food preparation and monitored safety protocols.
- Developed unique events and special promotions to drive sales.
- Purchased food and cultivated strong vendor relationships.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
Manager
Rochester Mills Beer Co
03.2010 - 08.2012
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Developed unique events and special promotions to drive sales.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Motivated staff to perform at peak efficiency and quality.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Carefully interviewed, selected, trained, and supervised staff.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Marine Deputy - Part Time
Oakland County Sheriff's Office
02.2004 - 06.2012
- Responded to emergency calls to provide assistance to citizens in need.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Handled citation and traffic violation paperwork.
- Ensure active Police Presence during peak times in congested areas.
- Inform, Educate and Enforce Michigan act 451 on Inland Lakes withing Oakland County.
- Maintain Patrol vehicles and rescue equipment.
Loss Prevention Manager
Sears Holdings
11.2010 - 03.2012
- Spearheaded internal investigations when necessary, preserving the integrity of the organization and protecting its assets from potential harm.
- Increased customer satisfaction by promptly addressing concerns related to theft or security breaches within the shopping environment.
- Conducted audits on high-risk merchandise, ensuring proper inventory control measures were in place.
- Conducted daily store walk-throughs to identify potential security risks.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
- Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Monitored CCTV footage regularly for suspicious activity, enabling swift response to potential threats or incidents.
Loss Prevention Senior Specialist
PNC Bank
11.2007 - 11.2010
- Investigated returned checks and overdrawn accounts over $5,000.
- Generated reports detailing findings and recommendations.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Prevented over $200K on pre authorized transfers.
- Part of the continuous improvement program using LEAN and Six Sigma methodology.
- Analyzed marketing data and trends to identify opportunities for improvement.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Loss Prevention Manager
Sears Holdings Company
11.1996 - 11.2007
- Spearheaded internal investigations when necessary, preserving the integrity of the organization and protecting its assets from potential harm.
- Increased customer satisfaction by promptly addressing concerns related to theft or security breaches within the shopping environment.
- Conducted audits on high-risk merchandise, ensuring proper inventory control measures were in place.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- Resolved problems, improved operations and provided exceptional service.
- Gained strong leadership skills by managing projects from start to finish.
- Organized and detail-oriented with a strong work ethic.
- Managed schedules and workloads efficiently among loss prevention personnel while maintaining optimal coverage during peak hours or high-traffic events.
- Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
- Installed and maintained covert security equipment.
Education
Bachelor of Science - Criminal Justice Administration
University of Phoenix
Detroit, MI06.2010
Skills
- Records Management
- Compliance Training
- Time Management
- Critical Thinking
- Project Coordination
- Operations Management
- Customer Service
- Investigations skills
- Basic First Aid
- Computer Skills
- Schedule Management
- MS Office
- Staff Training
- Customer care
- Sales Promotion
- Relationship Building
Certification
- Michigan Property and Casualty License
Timeline
Senior Firearms Compliance Coordinator
Dunham's Athleisure Corporation
03.2016 - Current
Manager
Paint Creek Cider Mill
08.2014 - 03.2016
Loss Prevention Manager
Sears Holdings
11.2010 - 03.2012
Manager
Rochester Mills Beer Co
03.2010 - 08.2012
Loss Prevention Senior Specialist
PNC Bank
11.2007 - 11.2010
Marine Deputy - Part Time
Oakland County Sheriff's Office
02.2004 - 06.2012
Loss Prevention Manager
Sears Holdings Company
11.1996 - 11.2007
Bachelor of Science - Criminal Justice Administration
University of Phoenix
- Michigan Property and Casualty License
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