Jason Green
Erie,CO
Summary
"Empowering teams and optimizing security operations to protect people, assets, and organizations."
Results-driven security management leader with extensive experience directing large-scale security operations across healthcare, corporate, and multi-site environments. Proven success in overseeing 200+ personnel, managing multi-million-dollar budgets, and leading security programs across 20+ facilities. Skilled in succession planning, leadership development, policy design, risk mitigation, and client relationship management. Recognized for building high-performing teams, driving operational efficiency, and aligning security strategies with organizational goals. Adept at partnering with executives, law enforcement, and regulatory agencies to ensure safety, compliance, and business continuity.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operations Manager
Tarian Group
10.2023 - Current
- Oversee 5 Security Program Managers and 6 Facility Security Supervisors responsible for two business portfolios and two independent hospitals across 20 locations. Lead 200+ employees delivering 6,874 weekly security hours, ensuring seamless operations and providing hands-on support as needed.
- Recruit, develop, mentor and retain high-performing leadership teams through structured onboarding, targeted coaching, and formal performance evaluations — reducing turnover to an estimated 20% across my client portfolio, thus improving site performance respectively.
- Lead sensitive client and personnel investigations, providing timely recommendations for disciplinary actions in conjunction with HR regulations to protect client relationships and uphold compliance standards.
- Ensure competency tasks and facility orders are reviewed and updated annually improving compliance audit scores and operational consistency across all sites per all applicable state and federal regulations. Withholds100% compliance within 2 weeks of a new employee onboarding, as well as employee annual-refresher trainings.
- Self-created tracking for compliance, scheduling, KPI’s, including but not limited to a custom variance analysis report to identify discrepancies between ‘plan vs actual’ as it relates to cost controls and budget. This tracking form is now used amongst Tarian’s different client portfolios across Colorado.
- Created an ‘Open Rec Report’ to track open positions at each location along with the life cycle process of onboarding each new employee, working in close collaboration with talent partners, hiring managers, and compliance.
- Optimize staffing strategies to maintain minimum tolerance coverage during regular operations and special events, eliminating service gaps and reducing overtime costs, leading to a 14% profit amongst the portfolio.
- Manage departmental budgets and expenditures while analyzing productivity and profitability, implementing changes that improve efficiency without compromising client and patient quality and safety.
- Strengthen client trust and retention by fostering relationships with facility leadership, local public safety agencies, and internal stakeholders.
- Serve in a consultative role for administrative improvements, providing recommendations and decisions that enhance service delivery and scalability.
- Developed and mentored supervisors who earned company-wide recognition, including Supervisor of the Year and two Supervisors of the Quarter awards across Tarian Group.
Program Manager
HSS a Tarian Company
06.2022 - 10.2023
- Oversaw physical security operations across two campuses, managing over 880 weekly coverage hours. This included 712 hours at the main hospital and 168 hours at Southlands Urgent Care & ER.
- Directed a team comprising 1 Facility Supervisor, 4 Shift Supervisors, and over 20 Security Officers; responsibilities included hiring, onboarding, training, compliance enforcement, performance management, and succession planning.
- Established a new Facility Supervisor position as part of succession planning to recognize and advance team talent. Enabled career growth by promoting a Shift Supervisor into the new Facility Supervisor role. Guided said Facility Supervisor’s progression to Program Manager, and later to Interim Security Manager, through direct mentorship and professional development support.
- Acted as the primary security liaison with the client, various departments, staff, patients, and visitors to ensure service quality standards were met and concerns promptly addressed through strong professional partnerships and excellent customer service without compromising safety and security of all parties involved.
- Conducted and supervised security investigations in collaboration with local law enforcement to ensure thorough case resolutions while adhering to established security protocols.
- Maintained and updated the Security Management Plan for regulatory compliance; participated in committee work (e.g., EOC, EMC, Workplace Violence Committee, HERT) to develop and implement effective security policies.
- Managed vendor relations for key systems such as alarms, duress systems, access control mechanisms, and a surveillance network of over 200 cameras; created detailed location maps for more than 40 duress alarms and all surveillance equipment. In addition, led monthly testing of duress alarms to verify functionality and ensure compliance with operational readiness standards.
- Organized biannual and annual live scenario training exercises (e.g., Panic drills, active shooter scenarios) in collaboration with hospital departments and local law enforcement to enhance emergency preparedness.
PROJECT MGR / BUSINESS DEV. MGR
Shift 7 Interactive
04.2014 - 03.2020
- Established initial contact and secured meetings with over 80 Skilled Nursing Facilities and key stakeholders, including Directors of Staff Development and Directors of Nurses.
- Directed a cross-functional team to design gamified training solutions for Certified Nursing Assistants in Skilled Nursing Facilities, successfully delivering six educational beta modules.
- Oversaw end-to-end management of the sales pipeline and scheduling processes, ensuring consistent operational efficiency.
- Developed and implemented hiring strategies, including talent acquisition for contractors and employees, to support project needs.
- Initiated and formalized a strategic partnership with the Art Institute of California, Sacramento, facilitating over 50 internships and 15 contractual job opportunities.
- Led three software pilot programs that provided insights critical to informing product development processes across the organization.
INSTRUCTOR
SV CPR
01.2011 - 03.2016
- Delivered professional instruction in CPR, First Aid, and AED techniques for adults, children, and infants.
- Provided training and certification services to an average of over 50 clients monthly.
- Developed in-depth expertise in emergency response and life-saving measures through hands-on instructional sessions.
- Ensured compliance with established standards and guidelines for CPR/First Aid/AED training programs.
- Contributed to community health and safety by improving participants’ preparedness for emergency situations.
- Maintained accurate records of certifications issued while meeting strict deadlines and quality requirements.
PEER MENTOR
The Art Institute California
07.2015 - 12.2015
- Facilitated the successful transition of over 500 first-quarter students into college life, contributing to an increased overall retention rate from 65% to 94%.
- Monitored academic performance of first-quarter students through weekly reports, ensuring adherence to minimum GPA and class requirements.
- Organized and led various student enrichment initiatives, including Crazy Food Day, Movie Night, Game Competitions, and both 24-hour and 48-hour Game Jams.
- Managed the registration of over 300 students into courses aligned with their degree requirements.
- Collaborated with the Student Council and faculty to implement school-wide improvements aimed at enhancing the local campus experience.
- Introduced project management software (Shotgun) and produced Peer Mentor videos designed to assist new students in acclimating to college procedures and resources.
OPERATIONS MANAGER (Portfolio)
AlliedBarton Security Services
06.2007 - 02.2010
- Delivered high-quality security services to over 10 clients, managing 21 accounts with a total of more than 2,700 weekly service hours.
- Maintained profitability across all 21 accounts, achieving an average annual revenue increase of 5%.
- Developed individualized security budgets collaboratively with clients to optimize financial planning.
- Oversaw all operational processes including scheduling, payroll, training, and time-off requests using WinTeam software.
- Maintained a turnover rate of 36% or lower annually compared to an industry standard ranging from 100% to 400%, ensuring workforce stability and client satisfaction.
- Directed the efforts of over 70 employees, including Field Supervisors, Site Supervisors, and Security Officers.
- Retained long-term clients with a 100% retention rate within the Sacramento District.
- Mentored eight internal staff members who were subsequently promoted within the organization.
- Achieved district profitability at 50%, surpassing targets by reaching 142% of the planned figure for the year 2009.
- Coordinated comprehensive security operations for Oracle OpenWorld across 18 venues outside Moscone Center in 2007.
ACCOUNT MANAGER (Corporate)
AlliedBarton Security Services
08.2006 - 06.2007
- Maintained positive employee and client relations by implementing customer service training and fostering team-building strategies.
- Obtained a CPR/First Aid Instructor certification, facilitating the certification of all CSAA security and emergency team employees in life-saving techniques.
- Delivered high-quality, customer-focused services to CSAA San Francisco Main Office, overseeing approximately 1,200 operational hours weekly.
- Achieved an average revenue increase of 3.5% annually for the CSAA San Francisco Main Office while maintaining consistent profitability.
- Oversaw scheduling, payroll management, staff training, and time-off requests for all security personnel through the WinTeam platform.
- Directed Security Operations Center operations for a portfolio covering Northern California, Nevada, and Utah while supervising a team comprising a Badging and ID Officer, Locksmith, four Supervisors, and 27 Officers.
SECURITY SERVICE MANAGER (Portfolio)
Universal Protection Service
08.2004 - 09.2005
- Delivered high-quality, client-focused security services across 35 locations for a portfolio of 30 clients, ensuring coverage of over 3,200 hours weekly.
- Maintained consistent financial profitability across all 35 accounts, achieving fiscally positive results.
- Directed and oversaw the performance of an Operations Manager, two Directors, three Field Managers, 11 Supervisors, and three Lead Officers.
- Implemented mentorship programs to support internal talent development, promoting three employees from within the organization.
- Achieved a client retention rate of 96% for long-term accounts in the Northern California District.
- Focused on optimizing operations and exceeding client expectations through strategic personnel management and quality service delivery.
ACCOUNT MANAGER (Highrise)
Allied Security
02.2004 - 08.2004
- Successfully maintained security and communication between building security for the client, tenants, visitors, contractors, and other local security and law enforcement representatives.
- Trained all 9 security officers assigned to Shorenstein 333 Market Street account.
- Maintained a positive profitability at 333 Market Street.
- Managed and hired all security employee screenings and interviews.
- Re-wrote post orders and facility tests to better reflect the duties and responsibilities of the officers assigned to the location.
OPERATIONS MANAGER (Hospital)
Allied Security
01.2003 - 02.2004
- Ensured effective communication between the Security Operations Center and daily security operations across five campuses of Alta Bates Summit Medical Center.
- Conducted comprehensive security audits across all campuses to ensure compliance with security and safety regulations, identifying and addressing policy improvements as needed.
- Oversaw scheduling, payroll processing, and time-off requests for security personnel supporting operations across five campuses.
- Maintained accurate filing systems for all security documentation to comply with JCAHO audit standards.
- Monitored and enforced adherence to organizational policies and protocols to ensure a high standard of operational safety and efficiency.
- Coordinated with internal teams to address and resolve any operational challenges, ensuring seamless implementation of corrective measures.
Education
Bachelor of Science - Game & Multi-Media Design
The Art Institute of California
03.2016
Skills
- Leadership & Team Development: Staff management, succession planning, hiring, training, mentorship, employee relations, conflict resolution, motivation, recognition, succession planning
- Operations & Project Management: Operations oversight, project planning and implementation, scheduling, forecasting, KPI tracking, process improvement, quality assurance, risk management, cost reduction, compliance and regulatory oversight
- Client & Account Management: Customer relations/retention, client relationship management, account management, strategic partnerships, negotiation, contract management, business development
- Strategic & Financial Management: Budget oversight, P&L management, procurement, resource allocation, performance reporting, pipeline management
- Analytical & Problem-Solving Skills: Critical thinking, complex problem analysis, data collection and tracking, data analysis, decision-making, operational efficiency, innovation
- Technology Proficiency: MS Office Suite, Google Suite, SharePoint, Power BI, Salesforce, Infusionsoft, TrackTik, Adobe Acrobat
- Professional Attributes: Strong communication, collaboration, flexibility, integrity, professionalism, attention to detail, organizational skills, positive attitude
Certification
- IAHSS Basic
- IAHSS Advanced
- IAHSS Supervisor
- FEMA IS-100.C: Introduction to Incident Command
- FEMA IS-200.C: Basic Incident Command System for Initial Response
- FEMA IS-700.B: An Introduction to the National Incident Management System
- AlliedBarton Security Operations University
- Allied Academy Level 5
- Tarian Group: Corporate Compliance
- Tarian Group: Handcuffing Certification
- AXON TASER (X2 and X26p)
- Tarian Advanced Arrest Control
- Tarian Group: Compliance and Healthcare Security
- Tarian Group: SPM - Risk Assessment
- Tarian Group: SPM - Emergency Management
Affiliations
IAHSS (International Association for Healthcare Security and Safety)
Awards
Graduated With Honors 2012 - 2016 The Art Institute Of California, Sacramento Maintained 3.9 GPA out of a 4.0 for entire college career., Criterion Award 2014 The Art Institute of California, Sacramento Next Talent Awards
Timeline
Operations Manager
Tarian Group
10.2023 - Current
Program Manager
HSS a Tarian Company
06.2022 - 10.2023
PEER MENTOR
The Art Institute California
07.2015 - 12.2015
PROJECT MGR / BUSINESS DEV. MGR
Shift 7 Interactive
04.2014 - 03.2020
INSTRUCTOR
SV CPR
01.2011 - 03.2016
OPERATIONS MANAGER (Portfolio)
AlliedBarton Security Services
06.2007 - 02.2010
ACCOUNT MANAGER (Corporate)
AlliedBarton Security Services
08.2006 - 06.2007
SECURITY SERVICE MANAGER (Portfolio)
Universal Protection Service
08.2004 - 09.2005
ACCOUNT MANAGER (Highrise)
Allied Security
02.2004 - 08.2004
OPERATIONS MANAGER (Hospital)
Allied Security
01.2003 - 02.2004
Bachelor of Science - Game & Multi-Media Design
The Art Institute of California
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