Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jason Griffie

Manteca,CA

Summary

Dynamic Front Desk Coordinator at UCSF Logistics with strong administrative skills and a proven track record in problem-solving. Expert in managing sensitive information and enhancing customer relations, ensuring accurate billing and cash management. Recognized for maintaining a welcoming environment and effectively resolving guest complaints, contributing to client retention and satisfaction.

Overview

5
5
years of professional experience

Work History

Front Desk Coordinator

UCSF Logistics
04.2024 - Current
  • Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
  • Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
  • Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
  • Scheduled appointments in computer system.
  • Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.

Dispatcher

Amazon
10.2020 - 04.2025
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Maintained updated and detailed records of calls in physical and electronic database.

Education

Bachelor of Arts - Film Production

Columbia College Hollywood
Tarzana, CA
06-2021

Skills

  • Administrative skills
  • Administrative support
  • POS systems
  • End-of-day reporting
  • Problem-solving skills
  • Listening skills
  • Multi-line phone systems
  • General housekeeping
  • Customer relations
  • Relationship building
  • Time management
  • Attention to detail

Accomplishments

  • Resolved product issue through consumer testing.

Timeline

Front Desk Coordinator

UCSF Logistics
04.2024 - Current

Dispatcher

Amazon
10.2020 - 04.2025

Bachelor of Arts - Film Production

Columbia College Hollywood

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