Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Guerrero

Jacksonville,FL

Summary

Results-driven professional with a proven history of delivering high-quality work and achieving organizational goals. Strong communication and teamwork skills enhance collaboration and service delivery. Committed to continuous learning and adaptability in fast-paced environments. Demonstrates a proactive approach and a strong work ethic to support team success.

Overview

12
12
years of professional experience

Work History

Technician Specialist

Cal-Line Equipment
Livermore, CA
11.2024 - 05.2025
  • Resolved customer complaints quickly and efficiently while providing excellent customer service.
  • Created detailed reports documenting test results and other relevant information regarding system performance.
  • Repaired faulty components on various types of mechanical and electronic systems using specialized tools.
  • Assisted in training users on new products or software updates.
  • Demonstrated advanced product knowledge to solve customer issues.
  • Developed and maintained strong relations with customers to meet quality expectations.
  • Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
  • Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.

Small Business Owner

Jasons Mobile Repair
Stockton, CA
06.2021 - 11.2024
  • Oversaw daily operations of small business including customer service and financial management.
  • Provided support services such as technical assistance or troubleshooting issues for clients.
  • Established and maintained relationships with suppliers and clients.
  • Ensured compliance with local, state, and federal regulations affecting business operations.
  • Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.

Executive Assistant to the President

Tmw and associates
Stockton , CA
01.2021 - 05.2021
  • Collaborated with external vendors and suppliers to ensure timely delivery of services or products requested by the president's office.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Managed and tracked expenses to meet company budget requirements.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Provided accurate, up-to-date information to architects, engineers, contractors, and city building employees through emails, phone calls, and in-person interactions.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.

Technician Team Leader

Valley Power Systems
West Sacramento, CA
05.2013 - 01.2018
  • Ensured quality standards were maintained throughout the process.
  • Assisted in training new technicians and provided guidance when needed.
  • Performed troubleshooting of equipment issues, identified root causes and implemented solutions.
  • Provided technical support to team members on a daily basis.
  • Communicated effectively with customers, vendors, and other stakeholders.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Implemented troubleshooting techniques to resolve issue.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Planned and laid out repair work using diagrams, drawings or schematic diagrams.
  • Collaborated with outside sales representatives in order to increase sales volume.

Education

Some College (No Degree) - Machinist Cert.

San Joaquin Delta College
Stockton, CA

Skills

  • Customer service and support
  • Technical troubleshooting and support
  • User training and development
  • Problem solving and analysis
  • Team leadership and collaboration
  • Health and safety compliance
  • Cost control strategies
  • System diagnostics and evaluation
  • Analytical thinking skills
  • Customer relationship management
  • Effective communication skills
  • Attention to detail and accuracy
  • Relationship building techniques
  • Customer engagement strategies
  • Time management proficiency
  • Product knowledge and expertise

Timeline

Technician Specialist

Cal-Line Equipment
11.2024 - 05.2025

Small Business Owner

Jasons Mobile Repair
06.2021 - 11.2024

Executive Assistant to the President

Tmw and associates
01.2021 - 05.2021

Technician Team Leader

Valley Power Systems
05.2013 - 01.2018

Some College (No Degree) - Machinist Cert.

San Joaquin Delta College