Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jason Hall

Charleston,SC

Summary

Highly motivated and driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations, customer care, merchandising and community involvement. Strong ability to drive profits, control costs and achieve continuous process improvement. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

16
16
years of professional experience

Work History

Store Manager

Walgreens
12.2021 - Current
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Assist multiple stores throughout District including Charleston, Beaufort and Hilton Heads with Inventory Prep and readiness, Remodel and Merchandising.
  • Mentor to Store Manager in Beaufort location assisting with training including Policy and Procedure, Scheduling, Coaching and Merchandising.
  • Completed point of sale opening and closing procedures.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Increased overall SS sales by a 7.6% swing through creative merchandising, O/H accuracy and focus on suggestive selling with CSA's.

Store Manager

Walmart
11.2019 - 10.2021
  • Oversaw, trained and encouraged 7 salaried Managers and an average of 365 hourly associates,
  • Promoting culture of efficiency and performance.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Created work schedules according to sales volume and number of employees.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 15%.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

General Manager

Home Depot Pro
05.2017 - 11.2019
  • Took over branch without leadership for almost one year, established change through Situational Leadership and commitment to HD values
  • Got up to speed quickly on Supply Chain SOP's through training, on te job experience and building strong relationships with peers
  • Selected to be on team to re-write SOP for Appliance Install Process
  • Worked directly with Sales Team to achieve budgeted financial results
  • Cultivated and strengthened lasting client relationships
  • Established inspiring culture that promotes purpose driven work environments and generates consistent organizational success
  • Trained, coached and mentored staff to ensure smooth adoption of new program
  • Evaluated financial statements and Performance reports to monitor KPI and devise solutions for improvement and cost reduction

Store Manager

Lowe's
07.2008 - 12.2016
  • Determined staff promotions and demotions, and terminated employees when necessary
  • Completed weekly schedules according to quarterly payroll targets
  • Analyzed marketing information and translated it into strategic plans
  • Addressed and corrected sales staff communication issues in a tactful and effective manner
  • Worked closely with Market Director to formulate and build store brand
  • Increased profits through effective sales training and troubleshooting profit loss areas
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
  • Increased profits 12% in first year by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis
  • Hired, trained and managed team of 7 ASM'S, including evaluating performance and enforcing disciplinary actions

Education

Bachelor of Arts - Illustration/Advertising

Columbus College of Art and Design
Columbus, OH
1991

Skills

  • Operations management
  • Retail Inventory Management
  • Supply Chain Management
  • Conflict resolution skills
  • MS Office proficient
  • Team oriented
  • Recruiting and Interviewing
  • Employee scheduling
  • Effective leader
  • Exceptional interpersonal communication
  • Coaching and mentoring
  • Customer Engagement
  • Retail Sales
  • Staffing And Scheduling
  • Cash Handling
  • Code Compliance
  • Store Operations
  • Customer Experience
  • Company Products
  • Collaborative Relationships
  • Workflow Optimization
  • Drug Inventory Management
  • Drug Safety
  • Medication Dispensing
  • Order Verification
  • Regulatory Compliance

Accomplishments

As Store Manager took over a $35 million store, increased sales in under 4 years to $50 million through inventory control, training, merchandising, and modeling SERVE Leadership.

Awarded "Double Digit Comp Club" in 2014 for sales exceeding 10% over previous year.

Successfully promoted 5 internal Department Managers to Assistant Store Managers throughout the Charleston Market.

Recruited, interviewed and hired multiple candidates that currently hold Assistant Store Manager positions in Charleston Market.

Awarded South Carolina State Resolution for serving our Community by State Representative Wendell Gilliard.

Timeline

Store Manager

Walgreens
12.2021 - Current

Store Manager

Walmart
11.2019 - 10.2021

General Manager

Home Depot Pro
05.2017 - 11.2019

Store Manager

Lowe's
07.2008 - 12.2016

Bachelor of Arts - Illustration/Advertising

Columbus College of Art and Design

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Jason Hall