Strategic Operations Management:
- Successfully oversaw the operations of a regional territory of 9 Little Caesars locations, managing an annual revenue of over $7 million.
- Demonstrated expertise in optimizing operational efficiency, resulting in an average annual sales growth of 15%.
Team Leadership and Development:
- Led a team of 180+ employees, ranging from crew members to Store Managers, fostering a positive work culture and ensuring high levels of employee satisfaction.
- Implemented comprehensive onboarding, training, and development programs that contributed to the professional growth and success of team members.
Adaptive Problem Solving and Conflict Resolution:
- Applied proactive problem-solving skills to address operational challenges promptly, minimizing disruptions and maintaining a high level of customer service.
- Exhibited adept conflict resolution abilities, successfully mediating and resolving issues among team members to ensure a harmonious work and positive work environment.