Jason Hall
Kokomo,IN
Summary
Dynamic and highly motivated professional with extensive experience in customer service and food preparation at Raising Canes. Proven ability to enhance guest satisfaction through effective communication and attention to detail. Skilled in kitchen organization and food safety, consistently delivering high-quality results in fast-paced environments. Reliable team player committed to excellence.
Overview
6
6
years of professional experience
Work History
Line Cook/Customer Service
Raising Canes
01.2025 - Current
- Assisted with installation of roofing systems using safety protocols and proper tools.
- Learned to identify and troubleshoot roofing material issues under supervision.
- Supported team in maintaining clean, organized job sites for operational efficiency.
- Gained experience in applying roofing materials such as shingles and membranes.
- Participated in training sessions focusing on safety regulations and best practices.
- Collaborated with crew members to ensure timely project completion and quality standards.
- Completed routine maintenance tasks, prolonging the lifespan of various commercial roofs.
- Ensured adherence to safety regulations, maintaining a secure work environment for all team members.
Server
IHOP
10.2024 - 01.2025
- Provided excellent customer service, ensuring timely and accurate order delivery.
- Assisted in training new staff on menu items and service protocols.
- Managed cash register operations, processing transactions efficiently and accurately.
- Collaborated with kitchen staff to ensure orders met quality standards and specifications.
- Maintained cleanliness of dining area, adhering to health and safety regulations.
- Adapted quickly to changing customer needs during peak hours, enhancing guest satisfaction.
- Recommended menu items based on customer preferences, increasing sales opportunities.
- Addressed customer complaints professionally, resolving issues to maintain positive dining experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Line Cook/Cashier
Cone Palace
02.2024 - 10.2024
- Prepared and cooked menu items according to standard recipes and presentations.
- Maintained cleanliness and organization of workstations, ensuring adherence to health and safety standards.
- Assisted in inventory management, including stock rotation and replenishment of kitchen supplies.
- Collaborated with team members to deliver high-quality dishes during peak service hours.
- Followed food safety guidelines for storage, handling, and preparation of ingredients.
- Operated kitchen equipment such as grills, fryers, and ovens efficiently and safely.
- Adapted quickly to changing menu items and special requests from customers.
- Contributed to team training efforts by sharing knowledge of cooking techniques and best practices.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Cashier/Customer Service
Sam’s Club
04.2022 - 02.2024
- Processed customer transactions efficiently at point of sale.
- Maintained accurate cash drawer and balanced registers daily.
- Assisted customers with product inquiries and provided recommendations.
- Ensured compliance with safety and sanitation regulations in the checkout area.
- Collaborated with team members to streamline checkout processes.
- Trained new cashiers on operating procedures and customer service standards.
- Managed inventory restocking at the front end to enhance product availability.
- Resolved customer complaints promptly, enhancing overall satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Commercial Roofer
Crownworx
01.2020 - 04.2022
- Assisted with installation of roofing systems using safety protocols and proper tools.
- Learned to identify and troubleshoot roofing material issues under supervision.
- Supported team in maintaining clean, organized job sites for operational efficiency.
- Gained experience in applying roofing materials such as shingles and membranes.
- Participated in training sessions focusing on safety regulations and best practices.
- Collaborated with crew members to ensure timely project completion and quality standards.
- Completed routine maintenance tasks, prolonging the lifespan of various commercial roofs.
- Ensured adherence to safety regulations, maintaining a secure work environment for all team members.
Education
High School Diploma -
Kokomo High School
2501 South Berkley RoadSkills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Professional attitude
- Customer service
- Reliable and trustworthy
- Active listener
- Food preparation
- Problem-solving
- Food safety knowledge
- Team coordination
- Cleanliness standards
- Kitchen sanitization
- Kitchen station setup
- Following cooking methods
- Deep fryer operation
- Kitchen organization
- Quality control
- Line management
- Grilling techniques
- Ingredient preparation
- Server communication
- Team collaboration
- Leadership and decision making
- Prioritization and organization
Timeline
Line Cook/Customer Service
Raising Canes
01.2025 - Current
Server
IHOP
10.2024 - 01.2025
Line Cook/Cashier
Cone Palace
02.2024 - 10.2024
Cashier/Customer Service
Sam’s Club
04.2022 - 02.2024
Commercial Roofer
Crownworx
01.2020 - 04.2022
High School Diploma -
Kokomo High School